---
title: "Mid and South Essex Non-Emergency Patient Transport Services (NEPTS)"
ocid: "ocds-b5fd17-c446ad94-9596-49b0-97a8-0158204a95a3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c446ad94-9596-49b0-97a8-0158204a95a3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c446ad94-9596-49b0-97a8-0158204a95a3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c446ad94-9596-49b0-97a8-0158204a95a3.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ATTAIN"
published: "2021-10-21"
---

# Mid and South Essex Non-Emergency Patient Transport Services (NEPTS)

Buyer: ATTAIN  
Current stage: Award  
OCID: ocds-b5fd17-c446ad94-9596-49b0-97a8-0158204a95a3

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## Summary

The NHS Mid Essex Clinical Commissioning Group, acting as the coordinating commissioner alongside various other clinical commissioning groups in Essex, has recently awarded a contract for Non-Emergency Patient Transport Services (NEPTS) following an open procurement procedure. This contract is valued at approximately £40,559,758, with a total potential value of £73,150,000 over a five-year term that may extend by up to two additional years. The service will be available across the East of England, beginning from 1st April 2022 until 31st March 2027, and will cover all land-based transport services excluding secure mental health transport.

This procurement presents significant opportunities for businesses operating in the healthcare transport sector. Companies specialised in patient transport, logistics, and related services are well-suited to compete, particularly those with flexibility to adapt to changing activity levels within the contract's framework. Additionally, small and medium-sized enterprises (SMEs) and voluntary and community sector organisations (VCSEs) are encouraged to apply, as they may fulfil a vital role in providing efficient patient transfer services that support healthcare delivery and improve patient access to elective care.

## Notice

The Contracting Authorities (hereinafter referred to as "the Authority") for this procurement were: NHS Mid Essex Clinical Commissioning Group (as Coordinating Commissioner), NHS Basildon & Brentwood Clinical Commissioning Group, NHS Castle Point and Rochford Clinical Commissioning Group, NHS Southend Clinical Commissioning Group, NHS Thurrock Clinical Commissioning Group and NHS West Essex Clinical Commissioning Group. The Authority has awarded a contract to deliver Non-Emergency Patient Transport Services (NEPTS) for the population of mid and south Essex (MSE), to the most economically advantageous tenderer (Thames Ambulance Service Limited) as a result of an 'Open' (above light-touch threshold) procurement procedure. The Service covers all land-based provision (across all ages) with the exception of secure mental health transport. Additionally, the service will be provided to patients registered with NHS West Essex CCG in relation to journeys to/from the Essex Cardiothoracic Centre. The Service was not lotted as it was deemed that would result in unnecessary fragmentation and complexities. The NEPTS encompasses: - Booking & Eligibility Assessment; - Transportation of patients; and - On Site support at local NHS Acute Trust sites. NEPTS are a key enabler underpinning access to elective care and supporting timely and efficient discharge processes for acute and community providers. As a partner within the system, the successful provider will support improvements in the latter stages of urgent and emergency care pathways, enabling patient choice and equitable access for elective care. The Contract has been awarded for a term of 60 months (five years), with the possibility of extending the term for a period of 24 additional months (two years) beyond the initial contracted duration by agreement between the Authority and the Bidder. The anticipated aggregate contract value including extensions, variations, growth and inflation advertised in the Find a Tender Service Contract Notice was PS73,150,000 and the contract was awarded within the pre-published affordability envelope of PS40,800,000 over the full 5 years contract term. The contract model for the NEPTS is a block, with tolerance levels of 5% to be applied to the contract, which will be monitored on a mobility level, with adjustment to the block being considered if activity goes above tolerance levels.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c16dc25b-f683-4167-bff3-65a842bff008 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Oct 2021 |
| Submission deadline | 24 Jun 2021 |
| Future notice date | Not specified |
| Award date | 28 Sep 2021 |
| Contract period | 31 Mar 2022 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £40,559,758 |
| Lots value | Not specified |
| Awards value | £40,559,758 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ATTAIN |
| Locality | CHELMSFORD |
| Post town | Chelmsford |
| Postcode | CM2 5PF |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH36 Heart of Essex |
| Local authority | Chelmsford |
| Electoral ward | Chelmer Village and Beaulieu Park |
| Westminster constituency | Chelmsford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THAMES AMBULANCE SERVICE LIMITED (TASL |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 21 Oct 2021 at 07:59 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c16dc25b-f683-4167-bff3-65a842bff008
- 12 May 2021 at 08:51 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/89104fe6-b242-4735-8c92-7822b008389a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c16dc25b-f683-4167-bff3-65a842bff008
  21st October 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/89104fe6-b242-4735-8c92-7822b008389a
  12th May 2021 - Opportunity notice on Contracts Finder
- https://attain.bravosolution.co.uk/
  Attain Bravo e-Procurement Portal

## Notice URLs

- https://midessexccg.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c446ad94-9596-49b0-97a8-0158204a95a3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c446ad94-9596-49b0-97a8-0158204a95a3.json.