---
title: "SBS25-007 - 0AR - Cisco UCCX Renewal Doc2541497163"
ocid: "ocds-b5fd17-c447c3b6-67e3-47dd-a763-263ae1fbdc49"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c447c3b6-67e3-47dd-a763-263ae1fbdc49"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c447c3b6-67e3-47dd-a763-263ae1fbdc49.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c447c3b6-67e3-47dd-a763-263ae1fbdc49.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NECS"
published: "2025-07-22"
---

# SBS25-007 - 0AR - Cisco UCCX Renewal Doc2541497163

Buyer: NECS  
Current stage: Award  
OCID: ocds-b5fd17-c447c3b6-67e3-47dd-a763-263ae1fbdc49

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c447c3b6-67e3-47dd-a763-263ae1fbdc49)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c447c3b6-67e3-47dd-a763-263ae1fbdc49.json)

## Summary

The NHS North of England Commissioning Support Unit (NECS) recently concluded the award stage of its procurement process, titled "SBS25-007 - 0AR - Cisco UCCX Renewal Doc2541497163." This contract involves the purchase of a 12-month Cisco Contact Center Flexplan subscription, tailored for the Unified Contact Center Express platform. The procurement falls under the industry category for "License management software package" and is specified for delivery within the United Kingdom, particularly Salford (postcode M5 3EH). Initiated as a selective procurement via a call-off from a framework agreement, the tender period concluded on 23rd May 2025. Key dates include the award published on 22nd July 2025, with the contract commencing on 16th September 2025 and ending on 15th September 2026.

For businesses, this procurement presents valuable growth opportunities, specifically for those specialising in software licensing and management. The contracting process was tailored to engage small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs), as evidenced by the selection of Cisilion Limited, an SME, as the supplier. Companies that can offer competitive solutions within existing framework agreements are well poised to benefit from similar future opportunities with NECS and other public sector organisations.

## Notice

NHS North of England Commissioning Support Unit (NECS) has a requirement to purchase a 12-month Cisco Contact Center Flexplan subscription for the on-premises Unified Contact Center Express platform, to replace the existing subscription which is expiring.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3db5321a-9499-4862-ac48-e4624f31ebfa |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Not specified |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Jul 2025 |
| Submission deadline | 23 May 2025 |
| Future notice date | Not specified |
| Award date | 23 Jun 2025 |
| Contract period | 15 Sep 2025 - 15 Sep 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £45,530 |
| Lots value | Not specified |
| Awards value | £45,530 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NECS |
| Locality | 8 EXCHANGE QUAY, SALFORD |
| Post town | Manchester |
| Postcode | M5 3EH |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Salford |
| Electoral ward | Quays |
| Westminster constituency | Salford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CISILION |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48218000 - License management software package

## Release History

- 22 Jul 2025 at 13:26 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3db5321a-9499-4862-ac48-e4624f31ebfa

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3db5321a-9499-4862-ac48-e4624f31ebfa
  22nd July 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c447c3b6-67e3-47dd-a763-263ae1fbdc49. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c447c3b6-67e3-47dd-a763-263ae1fbdc49.json.