---
title: "GetFeedback Survey Tool"
ocid: "ocds-b5fd17-c44d787e-faf1-402e-9903-6424913ba19f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c44d787e-faf1-402e-9903-6424913ba19f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c44d787e-faf1-402e-9903-6424913ba19f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c44d787e-faf1-402e-9903-6424913ba19f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2025-03-27"
---

# GetFeedback Survey Tool

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-c44d787e-faf1-402e-9903-6424913ba19f

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## Summary

UK Research and Innovation - Innovate UK had a requirement for the renewal of a system for conducting automated and integrated surveys, which has been fulfilled through a contract with SurveyMonkey Europe UC. The contracting authority, UK Shared Business Services Limited, carried out this procurement via a competitive quotation process below the threshold. The contract, valued at GBP 20,608.25, was awarded on 6th March 2025, with the service period running from 17th March 2025 to 16th March 2026. The procurement falls under the industry category of Software package and information systems, and the delivery location is Swindon, England (postal code SN2 1FL).

This tender offers considerable opportunities for businesses specialising in software solutions, particularly small and medium-sized enterprises (SMEs), given the procurement suitability criteria. With the growing emphasis on data-driven decision-making, businesses adept at offering innovative survey and feedback tools can leverage this contract to showcase their capabilities and expand their client base. The successful bidder, SurveyMonkey Europe UC, exemplifies the kind of company well-positioned to thrive in this sector, highlighting the potential for similar businesses to compete in future opportunities.

## Notice

***This is an award notice, not a call for competition*** UK Research and Innovation - Innovate UK had a requirement for renewal of a system for conducting automated and integrated surveys. This procurement has been concluded via a competitive procedure below threshold.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2620aad6-96f7-4ba4-8c9f-16f4d23e1996 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Mar 2025 |
| Submission deadline | 6 Mar 2025 |
| Future notice date | Not specified |
| Award date | 6 Mar 2025 |
| Contract period | 17 Mar 2025 - 16 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £20,608 |
| Lots value | Not specified |
| Awards value | £20,608 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1UH |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SURVEYMONKEY EUROPE UC |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 27 Mar 2025 at 11:09 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2620aad6-96f7-4ba4-8c9f-16f4d23e1996
- 27 Mar 2025 at 10:11 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2620aad6-96f7-4ba4-8c9f-16f4d23e1996

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2620aad6-96f7-4ba4-8c9f-16f4d23e1996
  27th March 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/a77d8b2b-acce-4375-88c8-00f8e3270fbc

## Notice URLs

- http://www.uksbs.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c44d787e-faf1-402e-9903-6424913ba19f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c44d787e-faf1-402e-9903-6424913ba19f.json.