---
title: "Library Kiosk Refresh & Support"
ocid: "ocds-b5fd17-c45b5bab-eb60-432e-92e6-8088563a558a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c45b5bab-eb60-432e-92e6-8088563a558a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c45b5bab-eb60-432e-92e6-8088563a558a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c45b5bab-eb60-432e-92e6-8088563a558a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Bath and North East Somerset Council"
published: "2026-09-10"
---

# Library Kiosk Refresh & Support

Buyer: Bath and North East Somerset Council  
Current stage: Award  
OCID: ocds-b5fd17-c45b5bab-eb60-432e-92e6-8088563a558a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c45b5bab-eb60-432e-92e6-8088563a558a)  
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## Summary

Bath and North East Somerset Council procured a library kiosk refresh and support service for public libraries in England. The requirement covers the supply of self-service library kiosks, card payment hardware, and annual support and maintenance. It is primarily a library technology and information-systems service, including associated software and equipment. The council is the buying organisation, based in Bath, and the delivery location is England. The requirement combines physical kiosk and payment infrastructure with ongoing technical support, maintenance and service continuity. It is suitable for small and medium-sized enterprises and voluntary, community and social enterprises, indicating that the council considered participation by smaller and mission-led organisations appropriate for this type of technology service.

This procurement has been completed and awarded following a direct award. The tender deadline was 1 June 2026 at 23:59, and the contract was awarded to Bibliotheca Ltd on 6 June 2026. The awarded value is £56,120, with an estimated procurement value of £60,432 and a stated minimum value of £56,120. The contract runs from 29 June 2026 to 28 June 2031. Bibliotheca Ltd is the sole recorded supplier. The published requirement was for services covering kiosks, card payment hardware, annual support and maintenance. The recorded procurement route was a direct award rather than a competitive open or selective tender.

For suppliers that did not win, this award demonstrates sustained public-sector demand for integrated library self-service technology rather than a one-off equipment sale. A credible competitor for a future requirement would need to supply reliable library kiosks, compatible card payment hardware and the software or systems needed to operate them together. It would also need to provide dependable annual support and maintenance across a multi-year service, with sufficient technical capacity to keep public-facing equipment available and resolve faults. Experience of library environments, self-service workflows, payment security and support for council services would strengthen a supplier’s position. The opportunity is relevant to technology providers, systems integrators and specialist maintenance partners, including smaller organisations able to deliver the full service or a defined part of it.

## Notice

Provision of kiosks and card payment hardware, as well as annual support and maintenance

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/aa1d3d5e-b003-4942-b8b4-226ce8f0e656 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 6 Jun 2026 |
| Contract period | 29 Jun 2026 - 28 Jun 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £60,432 |
| Lots value | Not specified |
| Awards value | £56,120 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Bath and North East Somerset Council |
| Locality | BATH |
| Postcode area | Bristol |
| Postcode | BS1 5AW |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK51 Bristol, City of |
| Local authority | Bristol, City of |
| Electoral ward | Hotwells and Harbourside |
| Westminster constituency | Bristol Central |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Bibliotheca Limited |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 10 Sep 2026 at 16:05 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/aa1d3d5e-b003-4942-b8b4-226ce8f0e656

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/aa1d3d5e-b003-4942-b8b4-226ce8f0e656
  10th September 2026 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.bathnes.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c45b5bab-eb60-432e-92e6-8088563a558a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c45b5bab-eb60-432e-92e6-8088563a558a.json.