--- title: "ICT13144 - Assisted Transport Services (ATS) Booking and Scheduling Solution" ocid: "ocds-b5fd17-c4971806-dd8d-41b7-b259-f7a475978bba" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c4971806-dd8d-41b7-b259-f7a475978bba" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c4971806-dd8d-41b7-b259-f7a475978bba.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-c4971806-dd8d-41b7-b259-f7a475978bba.json" source: "Contracts Finder" current_stage: "Tender" buyer: "TRANSPORT FOR LONDON" published: "2020-10-09" --- # ICT13144 - Assisted Transport Services (ATS) Booking and Scheduling Solution Buyer: TRANSPORT FOR LONDON Current stage: Tender OCID: ocds-b5fd17-c4971806-dd8d-41b7-b259-f7a475978bba [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c4971806-dd8d-41b7-b259-f7a475978bba) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c4971806-dd8d-41b7-b259-f7a475978bba.json) ## Summary Transport for London (TfL) is currently undertaking a tender process titled "ICT13144 - Assisted Transport Services (ATS) Booking and Scheduling Solution," aimed at enhancing their Dial-a-Ride service, which provides door-to-door transportation for residents in London boroughs unable to use mainstream public transport. This procurement falls under the services category, specifically IT services for consulting and software development. The tender is active and is following a selective procurement method, specifically a negotiated procedure. The deadline for submission is 11 November 2020, with the contract period set to commence on 19 January 2021 and extend until 16 December 2029. This tender presents substantial opportunities for businesses, particularly those specialising in IT services and software development, to engage with a significant public sector contract valued at £12 million. Companies with experience in creating efficient booking and scheduling systems, especially those familiar with transportation logistics or customer service platforms, would be particularly well-suited to compete. Furthermore, small and medium-sized enterprises (SMEs) are encouraged to participate, allowing for a diverse range of innovative solutions to be proposed, which could lead to increased business growth and market presence. ## Notice Transport for London (TfL's) Dial-a-Ride (DaR) service is responsible for delivering a multi-occupancy door-to door transportation service. The service is available to registered members living in London boroughs who are unable to access mainstream public transport. DaR are seeking to replace the current booking and scheduling system that is in place. The new solution is required to support the aspirations of the Assisted Transport Services (ATS) Roadmap, which aims to bring together customer access to multiple ATS options (including non-TfL systems, funders and suppliers) onto a single platform, to enable ATS customers to self-service access the most appropriate form of transport and sources of funding to meet their travel needs, whether or not they are directly operated by TfL. TfL also seeks to exploit advancements in technology, to generate efficiencies whilst maintaining service quality. It's hoped a new solution will improve operational efficiencies within DaR but continue to satisfy customer needs. Additional information: Economic Operators wishing to participate should access the detailed procurement documents, decide on their interest and capacity and capability for delivering the Services which are the subject matter of this Contract Notice and complete and submit the SSQ by the deadline date specified. Further information and guidance in the SSQ and other procurement documents. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b62f2ea3-203a-464a-b46a-6b65ca513eb6 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Negotiated procedure | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 9 Oct 2020 | | Submission deadline | 11 Nov 2020 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 19 Jan 2021 - 16 Dec 2029 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £12,000,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | TRANSPORT FOR LONDON | | Locality | LONDON | | Post town | East London | | Postcode | E20 1JN | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI41 Hackney and Newham | | Local authority | Newham | | Electoral ward | Stratford Olympic Park | | Westminster constituency | Stratford and Bow | | Delivery location | Not specified | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 9 Oct 2020 at 16:36 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b62f2ea3-203a-464a-b46a-6b65ca513eb6 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/b62f2ea3-203a-464a-b46a-6b65ca513eb6 9th October 2020 - Opportunity notice on Contracts Finder ## Notice URLs - https://tfl.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c4971806-dd8d-41b7-b259-f7a475978bba. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c4971806-dd8d-41b7-b259-f7a475978bba.json.