---
title: "Interpretation and Translation Services in Hillingdon"
ocid: "ocds-b5fd17-c4aafcba-e9d6-4ee0-919d-f5eb646cd765"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c4aafcba-e9d6-4ee0-919d-f5eb646cd765"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c4aafcba-e9d6-4ee0-919d-f5eb646cd765.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c4aafcba-e9d6-4ee0-919d-f5eb646cd765.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SHARED BUSINESS SERVICES"
published: "2021-05-12"
---

# Interpretation and Translation Services in Hillingdon

Buyer: NHS SHARED BUSINESS SERVICES  
Current stage: Award  
OCID: ocds-b5fd17-c4aafcba-e9d6-4ee0-919d-f5eb646cd765

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## Summary

The NHS Shared Business Services initiated a contract for Interpretation and Translation Services in Hillingdon, which aims to facilitate communication for individuals who struggle with English. This procurement falls under the services category and is classified as translation and interpretation services, specifically engaging over 200 languages. The contract was awarded on 30th March 2021 and is set to run from 1st April 2021 until 30th September 2021. The procurement was conducted through a selective method via a call-off from a framework agreement, and the overall value of the contract is approximately £4,468.50.

This tender offers significant opportunities for small to medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that provide language services. Businesses specialising in face-to-face and telephone interpretation, as well as those equipped to handle diverse languages and dialects, would be particularly well-suited to participate in future procurements in this area. The ongoing need for these services within primary care and the potential future commissions from the North West London CCG provide a promising landscape for growth in this industry.

## Notice

Interpretation and translation services to people for which English language is not their first language and have difficulties expressing themselves while accessing services in Hillingdon. The service will provide professional interpreters across a range of over 200 languages and dialects on a 24/7/365 basis. The service is commissioned for use mainly within primary care and offers the following: * Face to Face interpretation - this support the need for interpreters to be available for pre-booked appointments whether they are taking place in person, via a conference video link or when all parties are in a virtual conference environment. * Telephone Interpretation - The telephone offers immediate access to the interpretation service. No specific equipment is required - it can be accessed from any landline, mobile or VOIP telephone system Additional information: NHS Hillingdon CCG is modifying an existing contract, through an extension of its duration to align its expiry with similar contracts held by the other borough CCG across North West London, which together are amalgamating into one single CCG from 1 April 2021. This additional duration will allow the newly established North West London CCG to consider how best to commission future services to secure best value for money and more efficient contracting arrangements. The current contract being modified / extended was awarded as a call-off under Lot 5 of the nationally established framework agreement Interpretation & Translation Services - SBS/21/NL/ZXV/10127

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/cdadf741-ec47-4d86-8af7-298d9c3e1d71 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 May 2021 |
| Submission deadline | 29 Mar 2021 |
| Future notice date | Not specified |
| Award date | 29 Mar 2021 |
| Contract period | 31 Mar 2021 - 30 Sep 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,468 |
| Lots value | Not specified |
| Awards value | £4,468 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SHARED BUSINESS SERVICES |
| Locality | UXBRIDGE |
| Post town | Southall |
| Postcode | UB8 1QG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI74 Harrow and Hillingdon |
| Local authority | Hillingdon |
| Electoral ward | Uxbridge |
| Westminster constituency | Uxbridge and South Ruislip |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | LANGUAGE LINE |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79530000 - Translation services
- 79540000 - Interpretation services

## Release History

- 12 May 2021 at 10:25 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/cdadf741-ec47-4d86-8af7-298d9c3e1d71

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/cdadf741-ec47-4d86-8af7-298d9c3e1d71
  12th May 2021 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.hillingdonccg.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c4aafcba-e9d6-4ee0-919d-f5eb646cd765. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c4aafcba-e9d6-4ee0-919d-f5eb646cd765.json.