---
title: "Ambulance Control Room Software (CRS) Solution and Associated Services"
ocid: "ocds-b5fd17-c4d99753-1a54-430c-b044-71700a361d5c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c4d99753-1a54-430c-b044-71700a361d5c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c4d99753-1a54-430c-b044-71700a361d5c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c4d99753-1a54-430c-b044-71700a361d5c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE DEPARTMENT OF HEALTH C/O AMBULANCE RADIO PROGRAMME"
published: "2017-06-20"
---

# Ambulance Control Room Software (CRS) Solution and Associated Services

Buyer: THE DEPARTMENT OF HEALTH C/O AMBULANCE RADIO PROGRAMME  
Current stage: Award  
OCID: ocds-b5fd17-c4d99753-1a54-430c-b044-71700a361d5c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c4d99753-1a54-430c-b044-71700a361d5c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c4d99753-1a54-430c-b044-71700a361d5c.json)

## Summary

The Department of Health, acting on behalf of 12 NHS Trusts and Ambulance Trusts, has completed a procurement process for the "Ambulance Control Room Software (CRS) Solution and Associated Services." This initiative, classified under the CPV code 48000000 (Software package and information systems), was awarded to Frequentis AG. The competitive dialogue procurement method began with a tender period that ended on 4 May 2017, and the contract is scheduled to be in effect from 12 June 2017 until 3 December 2021. The financial value of this contract amounts to £8,239,465, with delivery expected in London, United Kingdom.

This tender presents considerable growth opportunities for technology firms, particularly those specialising in software solutions for healthcare and emergency services. Businesses that can offer innovative control room software or associated services are well-suited to compete, especially small and medium enterprises (SMEs) that can bring unique perspectives and agility to developing solutions for the NHS. Engaging with this procurement could enhance their visibility and establish long-term partnerships within the healthcare sector.

## Notice

The Department of Health is the contracting authority for this procurement (the "Authority"). The contract that will support this procurement will be signed by the Secretary of State for Health. Although the Authority is the contracting authority, it is acting on behalf of the Department of Health, 12 NHS Trusts/ Foundation Trusts/ Ambulance Trusts (the "Trusts"). The Trusts will be the service recipients for the purposes of the contract procured. The Authority is seeking in this procurement to procure an Ambulance Control Room Software Solution and Associated Services ("CRSS") to the Trusts. CRSS is part of the Authority's Control Room Solution Programme ("CRSP") and the wider Ambulance Radio Programme ("ARP"). The Welsh Ambulance Service NHS Trust (the "Welsh Trust") and the Scottish Ambulance Service Board (the "SAS") may decide not to adopt CRSS.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e2370aaa-2a86-4874-899e-8c722b855ff3 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive dialog |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Jun 2017 |
| Submission deadline | 4 May 2017 |
| Future notice date | Not specified |
| Award date | 3 May 2017 |
| Contract period | 11 Jun 2017 - 3 Dec 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £8,239,465 |
| Lots value | Not specified |
| Awards value | £8,239,465 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE DEPARTMENT OF HEALTH C/O AMBULANCE RADIO PROGRAMME |
| Locality | LONDON |
| Post town | North West London |
| Postcode | NW1 2PL |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI36 Camden |
| Local authority | Camden |
| Electoral ward | Regent's Park |
| Westminster constituency | Holborn and St Pancras |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FREQUENTIS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 20 Jun 2017 at 08:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e2370aaa-2a86-4874-899e-8c722b855ff3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e2370aaa-2a86-4874-899e-8c722b855ff3
  20th June 2017 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=257849434
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c4d99753-1a54-430c-b044-71700a361d5c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c4d99753-1a54-430c-b044-71700a361d5c.json.