---
title: "402_24 Language Services"
ocid: "ocds-b5fd17-c508b124-f093-4b06-a023-a419ab2ec220"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c508b124-f093-4b06-a023-a419ab2ec220"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c508b124-f093-4b06-a023-a419ab2ec220.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c508b124-f093-4b06-a023-a419ab2ec220.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ESPO"
published: "2024-08-23"
---

# 402_24 Language Services

Buyer: ESPO  
Current stage: Award  
OCID: ocds-b5fd17-c508b124-f093-4b06-a023-a419ab2ec220

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## Summary

ESPO, in partnership with YPO, is looking to establish a framework agreement for Language Services through an open procedure. The procurement process seeks to cover various services including interpretation, translation, and transcription, organised into multiple lots. These services will cater to different geographical areas across the United Kingdom. The procurement stage is currently in the awarding phase, with the contract period slated to begin on 1st April 2024 and run until 31st March 2026, with an option to extend for up to 24 months. The estimated total value of the contract is £30,000,000. Key dates include the tender period end date on 20th November 2023. The industry category for this tender includes both translation services (CPV 79530000) and interpretation services (CPV 79540000).

This framework agreement offers multiple opportunities for businesses specialising in language services to grow and secure significant contracts with various public bodies across the UK. Small and medium-sized enterprises (SMEs) and organisations from the voluntary, community, and social enterprise (VCSE) sectors are particularly well-suited to compete. The framework's division into multiple lots and sub-lots means that numerous service providers can be appointed, fostering a competitive environment and providing opportunities for businesses to establish or expand their service offerings within the public sector. The ESPO framework ensures a simplified and streamlined procurement process, making it accessible for diverse suppliers.

## Notice

ESPO (in partnership with YPO) is seeking to establish a framework agreement with a number of service providers for the provision of Language services. The key aim of the framework will be to promote cost savings and create efficiencies by providing customers with access to pre-approved service providers whom they may appoint using a simple and streamlined procurement process. Lot 1 - Managed Service for all Interpretation, Translation and Transcription Services Lot 2 - Face to Face Interpretation Services (Verbal) * Lot 3 - Face to Face Interpretation Services (Non-Verbal) * Lot 4a - Telephone Interpretation Services Lot 4b - Video Interpretation Services - (Spoken) Lot 4c - Video Interpretation Services - (Non-Spoken) Lot 5 - Translation, Transcription and Additional Services * Services delivered under Lot 2 and 3 will be dependent on the location of customers and their respective assignments, therefore these Lots will be further divided into 12 geographical sub-lots. The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated includes the option period. Throughout the Term ESPO shall monitor the Service Providers financial standing against the Service Providers financial position taken on the Commencement Date. In the event that the Service Providers financial position falls below the position recorded on the Commencement Date, ESPO shall discuss the Service Providers circumstances with the Service Provider. ESPO reserves the right to terminate the Framework Agreement by serving a notice on the Service Provider in writing with effect from the date specified in such notice where (in the reasonable opinion of ESPO) there is a material detrimental change in the financial standing of the Service Provider which: * Adversely impacts on the Service Providers ability to provide the Services under this Agreement; or * Could reasonably be expected to have an adverse impact on the Services Providers ability to provide the Services under this Agreement. Additional information: As a Central Purchasing Body as defined in the Public Contracts Regulations 2015, the Framework Agreement is open for use by Public Bodies (defined at https://www.espo.org/amfile/file/download/file/9608/) that also fall into one of the following classifications of user throughout all administrative regions of the UK: Local Authorities; Educational Establishments (including Academies); Central Government Departments and Agencies; Police, Fire & Rescue and Coastguard Emergency Services; NHS and HSC Bodies, including Ambulance Services; Registered Charities; Registered Social Landlords; The Corporate Office of the House of Lords, The Corporate Officer of the House of Commons; or any public body established by or under the Scotland Act 1998 or any Act of the Scottish Parliament. Details of the classification of end user establishments and geographical areas are available at: https://www.espo.org/legal. ESPO has established a commercial trading company, ESPO Trading Limited, whose target clients are third sector organisations such as national and local charities, public sector mutual organisations and other organisations involved in the delivery of services to or for the public sector. The successful Supplier may be asked to enter into an additional separate framework agreement (the Second Framework) with ESPO Trading Limited on materially similar terms to that found in the tender pack to be entered into by ESPO itself. Any Second Framework agreement will be a purely commercial agreement and will, for the avoidance of doubt, not be governed by the Public Contract Regulations 2015 or other public procurement legislation. ESPO Trading Limited may enter into the second framework agreement with the successful supplier and make it available to third sector clients who themselves are not required to follow the Public Contracts Regulations 2015 or other public procurement legislation. Accordingly, this is provided for bidders information only. An eAuction process may be used to award subsequent call off contracts following the reopening of competition among the parties to the Framework Agreement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/05cfc5d0-71f9-4add-90d7-3f8478d768fd |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Aug 2024 |
| Submission deadline | 20 Nov 2023 |
| Future notice date | Not specified |
| Award date | 15 Aug 2024 |
| Contract period | 8 Jul 2024 - 8 Jul 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £30,000,000 |
| Lots value | Not specified |
| Awards value | £30,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ESPO |
| Locality | LEICESTER |
| Post town | Leicester |
| Postcode | LE19 1ES |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF22 Leicestershire CC and Rutland |
| Local authority | Blaby |
| Electoral ward | Enderby |
| Westminster constituency | South Leicestershire |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 23 |
| Supplier names | AA GLOBAL LANGUAGE SERVICES; BID SERVICES; BRIGHTLINGUA; D A LANGUAGES; GLOBAL CONNECTIONS (SCOTLAND; GLOBAL LANGUAGE SERVICES; GLOBAL VOICES; LANGUAGE LINE; LINGVO HOUSE TRANSLATION SERVICES; MIGRANT HELP TRADING LIMITED (T/A CLEAR VOICE INTERPRETING SERVI; ONCALL INTERPRETERS; PAB LANGUAGES CENTRE; PAPILLON TRANSLATIONS; PEAK TRANSLATIONS; PRESTIGE NETWORK; SIGN SOLUTIONS (SIGN LANGUAGE INTERPRETING AGENCY; SUPREME LINGUISTIC SERVICES LTD (T/A PREMIUM LINGUISTIC SERVICES; THE LANGUAGE SHOP; THEBIGWORD INTERPRETING SERVICES; TOPP LANGUAGE SOLUTIONS; TP TRANSCRIPTION; TRANSLATE; UK TRANSLATION SERVICES |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79530000 - Translation services
- 79540000 - Interpretation services

## Release History

- 23 Aug 2024 at 15:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/05cfc5d0-71f9-4add-90d7-3f8478d768fd
- 20 Oct 2023 at 11:14 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/4abe6993-c0e6-402d-8205-eb0b2d85b741

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/05cfc5d0-71f9-4add-90d7-3f8478d768fd
  23rd August 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/4abe6993-c0e6-402d-8205-eb0b2d85b741
  20th October 2023 - Opportunity notice on Contracts Finder
- https://www.eastmidstenders.org/
  (a) Go to https://www.eastmidstenders.org/; (b) Register (if not already registered on ProContract); (c) Search for tender opportunity '402_24' (via "View Opportunities" from the 'EastMidsTenders' Portal); (d) Express an interest; (e) Download the tender documents (from the ProContract Activity summary screen, once an Expression of interest has been completed).
- https://www.find-tender.service.gov.uk/Notice/027141-2024
  Find a Tender Contract award notice

## Notice URLs

- https://www.espo.org/
- https://www.espo.org/amfile/file/download/file/9608/
- https://www.espo.org/legal

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c508b124-f093-4b06-a023-a419ab2ec220. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c508b124-f093-4b06-a023-a419ab2ec220.json.