---
title: "GB-Newcastle Upon Tyne: T25-0047 Start Up Support Services Lot 4 UX & Service Design"
ocid: "ocds-b5fd17-c54dc486-4783-476d-bcb1-6ea852f21081"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c54dc486-4783-476d-bcb1-6ea852f21081"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c54dc486-4783-476d-bcb1-6ea852f21081.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c54dc486-4783-476d-bcb1-6ea852f21081.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Northumbria University at Newcastle"
published: "2026-08-13"
---

# GB-Newcastle Upon Tyne: T25-0047 Start Up Support Services Lot 4 UX & Service Design

Buyer: Northumbria University at Newcastle  
Current stage: Award  
OCID: ocds-b5fd17-c54dc486-4783-476d-bcb1-6ea852f21081

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## Summary

Northumbria University at Newcastle procured start-up support services for students and graduates considering self-employment or business start-up, or seeking stronger enterprise skills and an entrepreneurial mindset to improve employability. The requirement covers business and management consultancy, including business development consultancy, under CPV 79411100. Delivery uses a mixed approach: dedicated one-to-one mentoring, workshops, in-residency days at the University’s on-campus Incubator, and bootcamp-style events. This is a services contract delivered in Newcastle upon Tyne and the wider North East of England. The procurement forms part of an eight-lot requirement, and this opportunity is identified as Lot 4, focused on user experience and service design. The buying organisation is Northumbria University at Newcastle.

The procurement is complete and was run as an open procedure. The tender closed on 7 July 2026 and the contract was awarded on 4 August 2026. Helena Hill was selected for Lot 4, UX and service design, at an awarded value of £150,000 including the contract requirement stated for all eight lots. The contract period runs from 1 September 2026 to 31 August 2029. The requirement was evaluated through the open tender process, with the procurement classified as services and covering business and management consultancy. The award is active. The published procurement information identifies the contract value as applying for the duration of the agreement and across all eight lots, rather than providing a separate value for this lot.

This award shows demand from Northumbria University for specialist support combining user experience and service design with practical enterprise development. A credible future supplier would need to understand the needs of students and graduates at different stages, from exploring self-employment to developing a business idea, and translate that understanding into useful guidance. Relevant capability includes structured one-to-one mentoring, workshop facilitation, delivery from an on-campus incubator, and intensive bootcamp events. Suppliers should be able to support both entrepreneurial mindset and employability outcomes, while working consistently across varied delivery formats. The successful supplier was recorded as an SME, although the opportunity was not identified as suitable for SMEs or voluntary, community and social enterprises.

## Notice

The University is seeking to procure advice, guidance and support for students and graduates that are either considering the idea of self-employment or business start-up as a chosen career path, or who are looking to develop enterprising skills and entrepreneurial mindset to enhance their employability. Support will be delivered using a mixed methods approach, through dedicated one-to-one mentoring sessions, workshops, in-residency days at our on-campus Incubator, as well as through bootcamp style events. PLEASE NOTE THAT THE VALUE STIPULATED IS FOR THE TOTAL CONTRACT WHICH CONSISTS OF EIGHT LOTS Additional information: PLEASE NOTE THE CONTRACT VALUE IS FOR THE DURATION OF THE AGREEMENT AND IS FOR ALL 8 LOTS

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/88ea8b30-fe34-43f1-9a62-c416b8a4ff60 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Aug 2026 |
| Submission deadline | 7 Jul 2026 |
| Future notice date | Not specified |
| Award date | 4 Aug 2026 |
| Contract period | 1 Sep 2026 - 31 Aug 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £150,000 |
| Lots value | Not specified |
| Awards value | £150,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Northumbria University at Newcastle |
| Locality | NEWCASTLE UPON TYNE |
| Postcode area | Newcastle upon Tyne |
| Postcode | NE1 8ST |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Monument |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Helena Hill |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
- 79400000 - Business and management consultancy and related services
- 79410000 - Business and management consultancy services
- 79411100 - Business development consultancy services
- 79900000 - Miscellaneous business and business-related services
- 79990000 - Miscellaneous business-related services

## Release History

- 13 Aug 2026 at 11:20 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/88ea8b30-fe34-43f1-9a62-c416b8a4ff60

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/88ea8b30-fe34-43f1-9a62-c416b8a4ff60
  13th August 2026 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=1058422176
  Please follow this link to view the notice.

## Provenance

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