---
title: "Service Management Assistance"
ocid: "ocds-b5fd17-c550c12d-c9ed-4030-b6c6-2f6463c61c81"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c550c12d-c9ed-4030-b6c6-2f6463c61c81"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c550c12d-c9ed-4030-b6c6-2f6463c61c81.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c550c12d-c9ed-4030-b6c6-2f6463c61c81.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HIGHWAYS ENGLAND COMPANY LIMITED"
published: "2021-10-14"
---

# Service Management Assistance

Buyer: HIGHWAYS ENGLAND COMPANY LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-c550c12d-c9ed-4030-b6c6-2f6463c61c81

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c550c12d-c9ed-4030-b6c6-2f6463c61c81)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c550c12d-c9ed-4030-b6c6-2f6463c61c81.json)

## Summary

The procurement process titled "Service Management Assistance" was conducted by Highways England Company Limited, focusing on IT service management under the industry category of IT services (CPV code 72000000). The contract was awarded for a total value of £5,128,350.93 and is part of a selective procurement method involving a call-off from a framework agreement. The contract period commenced on 1st May 2019 and concluded on 30th April 2022. Delivery addresses included the United Kingdom and its territories, with the tender period having closed on 15th February 2019.

This tender presents significant opportunities for businesses in the IT services sector, particularly those specialising in consulting, software development, and Internet support. Companies capable of providing comprehensive IT solutions, particularly larger organisations with extensive resources and experience, would be well-positioned to compete in future tenders of this nature. Given the scale and complexity of such contracts, businesses looking to expand their footprint in the public sector should consider aligning their capabilities with the needs outlined in this procurement.

## Notice

IT service management

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/06230618-e4af-40b2-bd2a-dc5537030914 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Oct 2021 |
| Submission deadline | 15 Feb 2019 |
| Future notice date | Not specified |
| Award date | 29 Apr 2019 |
| Contract period | 30 Apr 2019 - 30 Apr 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £5,128,350 |
| Lots value | Not specified |
| Awards value | £5,128,350 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HIGHWAYS ENGLAND COMPANY LIMITED |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B1 1RN |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ25 West Surrey |
| Local authority | Guildford |
| Electoral ward | Stoke |
| Westminster constituency | Guildford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NETCOMPANY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 14 Oct 2021 at 09:05 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/06230618-e4af-40b2-bd2a-dc5537030914
- 26 Aug 2021 at 15:24 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/06230618-e4af-40b2-bd2a-dc5537030914
- 21 Apr 2021 at 15:58 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/06230618-e4af-40b2-bd2a-dc5537030914
- 2 Feb 2021 at 14:00 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/06230618-e4af-40b2-bd2a-dc5537030914
- 30 May 2019 at 11:39 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/06230618-e4af-40b2-bd2a-dc5537030914

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/06230618-e4af-40b2-bd2a-dc5537030914
  14th October 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c550c12d-c9ed-4030-b6c6-2f6463c61c81. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c550c12d-c9ed-4030-b6c6-2f6463c61c81.json.