---
title: "Website User Research"
ocid: "ocds-b5fd17-c553a536-3d3a-4200-8c1b-094e45b82b92"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c553a536-3d3a-4200-8c1b-094e45b82b92"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c553a536-3d3a-4200-8c1b-094e45b82b92.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c553a536-3d3a-4200-8c1b-094e45b82b92.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "INFORMATION COMMISSIONER'S OFFICE"
published: "2022-09-30"
---

# Website User Research

Buyer: INFORMATION COMMISSIONER'S OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-c553a536-3d3a-4200-8c1b-094e45b82b92

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c553a536-3d3a-4200-8c1b-094e45b82b92)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c553a536-3d3a-4200-8c1b-094e45b82b92.json)

## Summary

The Information Commissioner's Office has recently awarded a contract for the project titled "Website User Research" in the services category. The tender was initiated under a selective procurement method through a call-off from a framework agreement. The contract value is £62,500, starting on May 16, 2022, and ending on May 15, 2024. The tender deadline was on February 24, 2022, with INVOTRA CONSULTING LIMITED being the successful supplier located in Guildford, Surrey, United Kingdom. This opportunity is suitable for small and medium-sized enterprises.

This tender presents an opportunity for businesses interested in research services to engage with the Information Commissioner's Office in enhancing their understanding of user needs on their website. Businesses with expertise in user research and digital services would be well-suited to compete for this contract. The award signifies confidence in the chosen supplier, indicating future collaboration prospects with the Information Commissioner's Office for similar projects.

## Notice

Call Off from CCS framework Digital Outcomes & Specialists 5 (RM1043.7) Lot 1 (Digital Outcomes) The ICO requires a programme of user research to help us better understand the users of our website and their needs.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/971670ec-81de-406e-b032-5e7f7494d295 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Sep 2022 |
| Submission deadline | 24 Feb 2022 |
| Future notice date | Not specified |
| Award date | 15 Jun 2022 |
| Contract period | 15 May 2022 - 15 May 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £62,500 |
| Lots value | Not specified |
| Awards value | £62,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | INFORMATION COMMISSIONER'S OFFICE |
| Locality | WILMSLOW |
| Post town | Stockport |
| Postcode | SK9 5AF |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD62 Cheshire East |
| Local authority | Cheshire East |
| Electoral ward | Wilmslow West and Chorley |
| Westminster constituency | Tatton |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INVOTRA CONSULTING |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73110000 - Research services

## Release History

- 30 Sep 2022 at 14:54 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/971670ec-81de-406e-b032-5e7f7494d295

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/971670ec-81de-406e-b032-5e7f7494d295
  30th September 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c553a536-3d3a-4200-8c1b-094e45b82b92. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c553a536-3d3a-4200-8c1b-094e45b82b92.json.