---
title: "Provision of Patient Calling for NHS Black Country and West Birmingham CCG"
ocid: "ocds-b5fd17-c55c5a5c-d2cb-4975-83e3-c94f6af6c532"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c55c5a5c-d2cb-4975-83e3-c94f6af6c532"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c55c5a5c-d2cb-4975-83e3-c94f6af6c532.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c55c5a5c-d2cb-4975-83e3-c94f6af6c532.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS ARDEN AND GEM CSU"
published: "2022-03-30"
---

# Provision of Patient Calling for NHS Black Country and West Birmingham CCG

Buyer: NHS ARDEN AND GEM CSU  
Current stage: Award  
OCID: ocds-b5fd17-c55c5a5c-d2cb-4975-83e3-c94f6af6c532

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c55c5a5c-d2cb-4975-83e3-c94f6af6c532)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c55c5a5c-d2cb-4975-83e3-c94f6af6c532.json)

## Summary

The procurement process for the "Provision of Patient Calling for NHS Black Country and West Birmingham CCG" was managed by the NHS Arden and GEM CSU, based in Derby, England. This contract falls within the "Information systems" industry category and was procured using a selective method through a call-off from the Crown Commercial Services RM6068 framework. The tender period concluded on 15th February 2022, with the contract commencing on 1st April 2022 and running until 31st March 2025. The total contract value is £506,350.

This tender presents significant opportunities for growth, particularly for small and medium-sized enterprises (SMEs) specialising in technology products and associated services. Businesses that provide hardware solutions or services related to patient calling systems would be well-positioned to compete for this contract, leveraging their expertise to meet the needs of the NHS and enhance patient communication efficiency across the region.

## Notice

Provision of Patient Calling for NHS Black Country and West Birmingham CCG. Procured under the Crown Commercial Services RM6068 Technology Products & Associated Services / Lot 2: Hardware and Associated Services Framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/79c8458c-0549-48cf-ac97-b7cf99208821 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Mar 2022 |
| Submission deadline | 15 Feb 2022 |
| Future notice date | Not specified |
| Award date | 18 Feb 2022 |
| Contract period | 31 Mar 2022 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £506,350 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ARDEN AND GEM CSU |
| Locality | DERBY |
| Post town | Derby |
| Postcode | DE1 3QT |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF11 Derby |
| Local authority | Derby |
| Electoral ward | Darley |
| Westminster constituency | Derby North |
| Delivery location | TLF East Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INSIGHT DIRECT (UK |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48810000 - Information systems

## Release History

- 30 Mar 2022 at 08:51 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/79c8458c-0549-48cf-ac97-b7cf99208821

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/79c8458c-0549-48cf-ac97-b7cf99208821
  30th March 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/SupplierAttachment/39c415f0-2836-4295-928e-c5713cdff664

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c55c5a5c-d2cb-4975-83e3-c94f6af6c532. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c55c5a5c-d2cb-4975-83e3-c94f6af6c532.json.