---
title: "Advice, Issue Reporting & Eligibility (AIRE) Services"
ocid: "ocds-b5fd17-c5832e1b-a4f6-4279-bbc7-ee26e86cf914"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c5832e1b-a4f6-4279-bbc7-ee26e86cf914"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c5832e1b-a4f6-4279-bbc7-ee26e86cf914.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c5832e1b-a4f6-4279-bbc7-ee26e86cf914.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "HOME OFFICE"
published: "2018-03-15"
---

# Advice, Issue Reporting & Eligibility (AIRE) Services

Buyer: HOME OFFICE  
Current stage: Planning  
OCID: ocds-b5fd17-c5832e1b-a4f6-4279-bbc7-ee26e86cf914

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c5832e1b-a4f6-4279-bbc7-ee26e86cf914)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c5832e1b-a4f6-4279-bbc7-ee26e86cf914.json)

## Summary

The Home Office is planning to procure the "Advice, Issue Reporting & Eligibility (AIRE) Services" to support asylum seekers within the UK. This service aims to provide advice, reporting issues, and assistance in completing eligibility applications. The procurement process is currently in the planning stage, with an engagement end date set for 8th April 2018. The OJEU Contract Notice is anticipated for publication in Spring/Early Summer 2018, with contract awards expected by Spring 2019 and services fully operational by October 2019. The estimated annual value of the contract ranges from £10 to £20 million, with an initial period of four years and options to extend up to ten years.

This tender presents a significant opportunity for businesses specialising in administration, social work, and related services to engage in the provision of crucial support services for asylum seekers. Companies with local capabilities, experience in community cohesion, and connections with voluntary or social groups may find themselves particularly well-suited to compete for this contract. Given the growing need for effective support systems in the asylum sector, this contract will enable successful bidders to expand their operations while contributing to a vital public service.

## Notice

UK Visas and Immigration plan to procure a consolidated service that: * provides advice to asylum seekers, * provides asylum seekers with the ability to report issues; and * provides assistance to asylum seekers to complete an application form to confirm their eligibility for support. Local capacity to support asylum applicants, familiarity with community cohesion and proximity to local voluntary and social groups will be key. The OJEU Contract Notice is expected to be published in the Spring/Early Summer of 2018. In the meantime, please e-mail your interest in the project with your contact details and any queries to the project team to AIREprocurement@homeoffice.gsi.gov.uk. Further information and relevant instructions will be provided at that point. A copy of the Prior Information Notice (2018/S 009-015919) is attached to this publication. Additional information: The Asylum Accommodation and Support Transformation (AAST) project has been established to design, develop and procure the future model for asylum accommodation and support, replacing the existing arrangements when they expire. It is the AAST team's aim to implement a model which creates an efficient and high quality overall asylum accommodation and support system which works for all parties, utilising lessons learnt and previous methods of service provision and stakeholder views to influence design. The project is aiming to start procurement of the AIRE services in the spring of 2018 with contract award by the Spring of 2019. This will allow for a 6 months transition period with services fully operational by October 2019. The estimated annual value of the contract will be PS10-20 million. The initial contract period is likely to be 4 years with options to extend for up to a total of 10 years. A final position on duration to be determined and advised in the Contract Notice. An OJEU contract notice will be published in due course. The same opportunity will also be published on Contract Finder. UKVI is committed to ensuring fairness, openness and transparency; and to follow EU procurement regulations. This PIN does not constitute a call for competition to procure any services and UKVI is not bound to accept any proposal offered. Any procurement of any of the services in due course will be conducted strictly in accordance with the provisions of Public Contract Regulations 2015 (as amended).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f64014f8-38f5-4f7f-adf4-7b0a4cf6237e |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Mar 2018 |
| Submission deadline | Not specified |
| Future notice date | 8 Apr 2018 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOME OFFICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4DF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services

### Codes

- 75100000 - Administration services
- 75310000 - Benefit services
- 79510000 - Telephone-answering services
- 85300000 - Social work and related services

## Release History

- 15 Mar 2018 at 08:50 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/f64014f8-38f5-4f7f-adf4-7b0a4cf6237e
- 15 Jan 2018 at 09:50 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/f64014f8-38f5-4f7f-adf4-7b0a4cf6237e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f64014f8-38f5-4f7f-adf4-7b0a4cf6237e
  15th March 2018 - Early engagement notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f2079edb-6eea-493c-8689-fdef9398db6e
  AIRE Procurement - PIN

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c5832e1b-a4f6-4279-bbc7-ee26e86cf914. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c5832e1b-a4f6-4279-bbc7-ee26e86cf914.json.
