---
title: "26-58 Case Management Platform"
ocid: "ocds-b5fd17-c5c54818-bcb7-462e-9177-12e2a0fdff80"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c5c54818-bcb7-462e-9177-12e2a0fdff80"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c5c54818-bcb7-462e-9177-12e2a0fdff80.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c5c54818-bcb7-462e-9177-12e2a0fdff80.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UNIVERSITY OF WOLVERHAMPTON ENTERPRISE LIMITED"
published: "2026-10-23"
---

# 26-58 Case Management Platform

Buyer: UNIVERSITY OF WOLVERHAMPTON ENTERPRISE LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-c5c54818-bcb7-462e-9177-12e2a0fdff80

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## Summary

The University of Wolverhampton Enterprise Limited procured a specialist student case management platform to replace its legacy internal systems. The platform is intended to manage referrals, case records, appointments and service activity, with reporting and standardised workflows to reduce strategic risks and reliance on single points of failure. This is an education software service (CPV 48190000), with related software development services. Delivery is in the West Midlands. The procurement was made through the NHS SBS Digital Workplace Solutions 2 framework.

The procurement is complete and Softcat Plc was selected for the contract. The award date was 11 August 2026, and the contract runs from 1 September 2026 to 31 August 2029. The awarded value is £200,000. The buyer used a selective framework call-off procedure. The requirement was for a single case management platform, rather than a set of separately identified lots. Small and medium-sized enterprises were considered suitable. The platform was intended to replace existing systems and support referrals, case records, appointments, service activity, reporting and consistent workflows.

For suppliers competing for a similar requirement from the University of Wolverhampton Enterprise Limited, this award indicates demand for a specialist platform serving student case management rather than general-purpose education software alone. A credible competitor would need to demonstrate that its system can manage referrals, case records, appointments and service activity in a joined-up way, while providing robust reporting and standardised workflows. The stated purpose includes reducing strategic risks and avoiding single points of failure, so resilience and dependable operation are relevant to the buyer’s needs. The route used was a call-off through the NHS SBS Digital Workplace Solutions 2 framework, making framework access and the ability to deliver through that route commercially relevant. The buyer considered SMEs suitable.

## Notice

A specialized Student Case Management Platform to replace legacy internal systems. The platform will manage referrals, case records, appointments, and service activity, providing robust reporting and standardized workflows to eliminate strategic risks and single points of failure. Call-Off through the NHS SBS Digital Workplace Solutions 2 framework. (SBS10510).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bd8e7ea4-a068-4a43-ba18-cac6b346004d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 11 Aug 2026 |
| Contract period | 1 Sep 2026 - 31 Aug 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £200,000 |
| Lots value | Not specified |
| Awards value | £200,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF WOLVERHAMPTON ENTERPRISE LIMITED |
| Locality | WOLVERHAMPTON |
| Postcode area | Wolverhampton |
| Postcode | WV1 1LY |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG39 Wolverhampton |
| Local authority | Wolverhampton |
| Electoral ward | St Peters |
| Westminster constituency | Wolverhampton West |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Softcat Plc |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48190000 - Educational software package
- 72212190 - Educational software development services

## Release History

- 23 Oct 2026 at 12:29 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/bd8e7ea4-a068-4a43-ba18-cac6b346004d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/bd8e7ea4-a068-4a43-ba18-cac6b346004d
  23rd October 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c5c54818-bcb7-462e-9177-12e2a0fdff80. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c5c54818-bcb7-462e-9177-12e2a0fdff80.json.