---
title: "Quail AI"
ocid: "ocds-b5fd17-c5e52497-0292-4f7b-ae3f-75adb402cabe"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c5e52497-0292-4f7b-ae3f-75adb402cabe"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c5e52497-0292-4f7b-ae3f-75adb402cabe.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c5e52497-0292-4f7b-ae3f-75adb402cabe.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SURREY AND BORDERS PARTNERSHIP NHS FT"
published: "2025-08-12"
---

# Quail AI

Buyer: SURREY AND BORDERS PARTNERSHIP NHS FT  
Current stage: Award  
OCID: ocds-b5fd17-c5e52497-0292-4f7b-ae3f-75adb402cabe

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## Summary

The public procurement process initiated by the Surrey and Borders Partnership NHS Foundation Trust focused on the development of "Quail AI", an advanced AI-powered analytics platform for patient experience and safety. This procurement falls under the IT software package industry category and involves services to be delivered to locations within the United Kingdom, specifically at the postal code KT22 7AD. The tender was executed through a selective procurement method as a call-off from a framework agreement, and it has reached the award stage with a contract value of £108,000. Key dates include the end of the tender period on 3rd July 2025 and the commencement of the contract period from 4th August 2025 to 2nd August 2028. The award was officially published on 12th August 2025.

This tender presents considerable opportunities for businesses with expertise in AI and software development, particularly those capable of delivering analytics solutions in healthcare contexts. While the procurement is not specifically tailored for small and medium-sized enterprises (SMEs) or voluntary, community, and social enterprises (VCSEs), it denotes potential for firms skilled in transforming unstructured data into actionable patient feedback insights. Such companies could leverage successful participation in this procurement to enhance their portfolios and gain further visibility in the healthcare technology sector. Quantium Health Limited has been designated as the supplier, illustrating a partnership opportunity for enterprises of a similar scale and industry specialisation.

## Notice

Quail is an AI-powered patient experience and safety analytics platform developed by Buckinghamshire Healthcare NHS Trust in partnership with Quantium. The system transforms unstructured patient feedback from complaints, PALS, and incidents into actionable insights by automatically identifying themes, trends, and improvement opportunities that manual methods miss.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ff23fbc6-10d0-4082-b2f6-0988cc31687d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Aug 2025 |
| Submission deadline | 3 Jul 2025 |
| Future notice date | Not specified |
| Award date | 24 Jul 2025 |
| Contract period | 3 Aug 2025 - 2 Aug 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £108,000 |
| Lots value | Not specified |
| Awards value | £108,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SURREY AND BORDERS PARTNERSHIP NHS FT |
| Locality | LEATHERHEAD |
| Post town | Kingston upon Thames |
| Postcode | KT22 7AD |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ26 East Surrey |
| Local authority | Mole Valley |
| Electoral ward | Leatherhead North |
| Westminster constituency | Epsom and Ewell |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | QUANTIUM HEALTH |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48517000 - IT software package

## Release History

- 12 Aug 2025 at 14:39 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ff23fbc6-10d0-4082-b2f6-0988cc31687d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ff23fbc6-10d0-4082-b2f6-0988cc31687d
  12th August 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c5e52497-0292-4f7b-ae3f-75adb402cabe. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c5e52497-0292-4f7b-ae3f-75adb402cabe.json.