---
title: "NHSBSA UR Participant Recruitment Contract"
ocid: "ocds-b5fd17-c5eab5d5-8e1d-4a36-a91a-03a3cbbc9135"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c5eab5d5-8e1d-4a36-a91a-03a3cbbc9135"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c5eab5d5-8e1d-4a36-a91a-03a3cbbc9135.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c5eab5d5-8e1d-4a36-a91a-03a3cbbc9135.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS BUSINESS SERVICES AUTHORITY"
published: "2023-04-20"
---

# NHSBSA UR Participant Recruitment Contract

Buyer: NHS BUSINESS SERVICES AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-c5eab5d5-8e1d-4a36-a91a-03a3cbbc9135

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## Summary

The NHS Business Services Authority awarded the contract for the provision of a service to source User Research Participant (URP) capability to support digital projects. The contract, with a value of £950,000, is for sourcing participants reflecting the diverse users of NHSBSA and government services. The procurement method is selective, involving a call-off from a framework agreement. The contract period runs from March 1, 2022, to February 28, 2024, with a provision for a 6-month extension.

This tender by the NHS Business Services Authority offers business growth opportunities for companies providing recruitment services and interested in working with the public sector. Small and medium-sized enterprises (SMEs) particularly are suited for this opportunity. The contract involves service provision in the recruitment industry category and is located in Newcastle upon Tyne, United Kingdom. Interested businesses should consider the procurement stage as it moves from planning to award, with key dates like the tender period end date of January 14, 2022.

## Notice

Please note this award notice is a replacement for the previously published notice on 16 March 2022 with procurement reference CF-0706500D0O000000rwimUAA1. This notice includes the Contractual Terms and Conditions. Contract for the provision of a service to source User Research Participant (URP) capability to support the delivery of digital projects and programmes on the Digital Pipeline. The NHSBSA require participant recruitment for regular user research activities and the utilisation of this contract will source participants that reflect the diverse make-up of people who use NHSBSA and government services. The value of the contract is capped at PS950,000 and services will be called off within the financial cap of the contract. The contract includes the provision to extend by a 6 month period following the initial 2 year term as per the terms and conditions of the Crown Commercial Services Digital Outcomes and Specialists 5 Framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4273986d-7a39-4e10-bef9-c8ac8b711e37 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Apr 2023 |
| Submission deadline | 14 Jan 2022 |
| Future notice date | Not specified |
| Award date | 1 Mar 2022 |
| Contract period | 1 Mar 2022 - 28 Feb 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £950,000 |
| Lots value | Not specified |
| Awards value | £950,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS BUSINESS SERVICES AUTHORITY |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE15 8NY |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Lemington |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CORPORATE DOCUMENT SERVICES |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79600000 - Recruitment services

## Release History

- 20 Apr 2023 at 16:12 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4273986d-7a39-4e10-bef9-c8ac8b711e37
- 4 Apr 2022 at 13:50 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ddadbd11-1c67-4fb4-bc96-68e43dce66ed
- 16 Mar 2022 at 12:38 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/47c3dc97-8be0-4063-9b2a-e4fba15a2ee1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4273986d-7a39-4e10-bef9-c8ac8b711e37
  20th April 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/ddadbd11-1c67-4fb4-bc96-68e43dce66ed
  4th April 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/47c3dc97-8be0-4063-9b2a-e4fba15a2ee1
  16th March 2022 - Awarded contract notice on Contracts Finder
- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/8d000000Hluf/.aTzKL6nayJPAug6eeKg_rwhNm7nzkCW5dgJICWnqMk
  NHSBSA User Research Recruitment Capacity Call-off Contract Redacted
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/520adc79-9238-4764-aef6-45a7a358c356
  NHSBSA User Research Recruitment Capacity Call-off Contract Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c5eab5d5-8e1d-4a36-a91a-03a3cbbc9135. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c5eab5d5-8e1d-4a36-a91a-03a3cbbc9135.json.