---
title: "NHS Test & Trace User Research Capability"
ocid: "ocds-b5fd17-c6234a36-95a2-4f71-a5cf-367e7919753d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c6234a36-95a2-4f71-a5cf-367e7919753d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c6234a36-95a2-4f71-a5cf-367e7919753d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c6234a36-95a2-4f71-a5cf-367e7919753d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T)"
published: "2021-08-27"
---

# NHS Test & Trace User Research Capability

Buyer: DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T)  
Current stage: Award  
OCID: ocds-b5fd17-c6234a36-95a2-4f71-a5cf-367e7919753d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c6234a36-95a2-4f71-a5cf-367e7919753d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c6234a36-95a2-4f71-a5cf-367e7919753d.json)

## Summary

The Department of Health and Social Care (T&T) has successfully completed a tender for the project titled "NHS Test & Trace User Research Capability," aimed at enhancing user research capabilities to collaborate with in-house teams and suppliers. This public procurement falls under the software programming and consultancy services category and is valued at £1,250,000. The contract period commenced on 2nd August 2021 and will conclude on 31st March 2022, following an active award made on 30th July 2021. The procurement method used was selective, with the contract being established via a call-off from a framework agreement.

This tender presents a significant opportunity for businesses specialising in user research, software development, and consultancy services to engage with a major public health initiative. Companies that focus on innovative user-centric approaches and have experience in collaborating with government agencies, particularly those with strong research capabilities, will be well-positioned to compete. Given the project's strategic importance in supporting the NHS Test & Trace programme, potential suppliers could see substantial growth by participating in this procurement process.

## Notice

User Research capability to work alongside in-house teams/suppliers.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5b4e75cb-8857-4407-8f73-3b4bbe564d71 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Aug 2021 |
| Submission deadline | 1 Aug 2021 |
| Future notice date | Not specified |
| Award date | 29 Jul 2021 |
| Contract period | 1 Aug 2021 - 31 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,250,000 |
| Lots value | Not specified |
| Awards value | £1,250,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T) |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0EU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NOMENSA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72200000 - Software programming and consultancy services

## Release History

- 27 Aug 2021 at 12:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5b4e75cb-8857-4407-8f73-3b4bbe564d71

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5b4e75cb-8857-4407-8f73-3b4bbe564d71
  27th August 2021 - Awarded contract notice on Contracts Finder
- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/4J000000NNEc/h.Jflk6Q1yBvlwy6unX0eZ0HaFAKc6Aa7ONEBTKuhVY
  WP1904 DOS RM1043.7 Call Off Form - User Research Fully Signed_Redacted (2)

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c6234a36-95a2-4f71-a5cf-367e7919753d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c6234a36-95a2-4f71-a5cf-367e7919753d.json.