---
title: "CA16878 - MAINT6403-RFL(NM)-Netcall Liberty"
ocid: "ocds-b5fd17-c62bb193-3cc6-407e-9751-1bb7d26d1f26"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c62bb193-3cc6-407e-9751-1bb7d26d1f26"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c62bb193-3cc6-407e-9751-1bb7d26d1f26.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c62bb193-3cc6-407e-9751-1bb7d26d1f26.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "PARTNERS PROCUREMENT SERVICE (PPS)"
published: "2025-12-10"
---

# CA16878 - MAINT6403-RFL(NM)-Netcall Liberty

Buyer: PARTNERS PROCUREMENT SERVICE (PPS)  
Current stage: Award  
OCID: ocds-b5fd17-c62bb193-3cc6-407e-9751-1bb7d26d1f26

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c62bb193-3cc6-407e-9751-1bb7d26d1f26)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c62bb193-3cc6-407e-9751-1bb7d26d1f26.json)

## Summary

The public procurement process led by Partners Procurement Service (PPS) concerns the "CA16878 - MAINT6403-RFL(NM)-Netcall Liberty" project, which falls under the industry category of software maintenance and repair services (CPV 72267000). The project entails a one-year support and maintenance agreement for the Liberty platform, with a subscription to speech recognition and tuning, in accordance with the SBS Framework contract. The direct award procurement method was used, reflecting a direct procurement method, and the contract period spans from 30 July 2025 to 29 July 2026. Located in London, England, the contract includes delivery to regions including the British Overseas Territories, Channel Islands, Isle of Man, Europe, and the UK, among others. The award stage has been completed with a contract value of £69,910, and the award was announced on 10 December 2025.

This tender creates opportunities for growth, particularly for small and medium-sized enterprises (SMEs) specialising in software maintenance and repair services. The detailed specifications and clear regional delivery requirements present a niche market opportunity for experienced service providers capable of offering comprehensive software support and innovation. Businesses adept at delivering solutions in the software maintenance industry, particularly those compliant with framework agreements, are well-positioned to expand their service portfolio and showcase their expertise to both public and international sectors, leveraging this contract as a reference for further opportunities. The inclusion of a high-profile client like Partners Procurement Service can significantly enhance market visibility and reputation for successful suppliers.

## Notice

1 year support and maintenance agreement for Liberty platform, subscription to Speech Recognition and Tuning all as per SBS Framework contract Ref: SBS10175 To access this competition: Registered: Login to https://suppliers.multiquote.com and view the opportunity CA16878. Not registered: Visit https://suppliers.multiquote.com then register and quote CA16878 as the reason for registration. Any queries please contact MultiQuote on 0151 482 9230.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d1208150-288a-436b-8db3-180acb80d4f8 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Dec 2025 |
| Submission deadline | 29 Jul 2025 |
| Future notice date | Not specified |
| Award date | 10 Dec 2025 |
| Contract period | 29 Jul 2025 - 29 Jul 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £69,910 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PARTNERS PROCUREMENT SERVICE (PPS) |
| Locality | LONDON |
| Post town | North London |
| Postcode | N19 5NF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI43 Haringey and Islington |
| Local authority | Islington |
| Electoral ward | Junction |
| Westminster constituency | Islington North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NETCALL TECHNOLOGY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72267000 - Software maintenance and repair services

## Release History

- 10 Dec 2025 at 10:51 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d1208150-288a-436b-8db3-180acb80d4f8

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d1208150-288a-436b-8db3-180acb80d4f8
  10th December 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://suppliers.multiquote.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c62bb193-3cc6-407e-9751-1bb7d26d1f26. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c62bb193-3cc6-407e-9751-1bb7d26d1f26.json.