---
title: "CON-21-101 Service Desk (SD) and End User Compute (EUC) Services"
ocid: "ocds-b5fd17-c64b01e0-6625-4851-b945-b4943ba2eef6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c64b01e0-6625-4851-b945-b4943ba2eef6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c64b01e0-6625-4851-b945-b4943ba2eef6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c64b01e0-6625-4851-b945-b4943ba2eef6.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "FINANCIAL CONDUCT AUTHORITY"
published: "2023-03-10"
---

# CON-21-101 Service Desk (SD) and End User Compute (EUC) Services

Buyer: FINANCIAL CONDUCT AUTHORITY  
Current stage: Tender  
OCID: ocds-b5fd17-c64b01e0-6625-4851-b945-b4943ba2eef6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c64b01e0-6625-4851-b945-b4943ba2eef6)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c64b01e0-6625-4851-b945-b4943ba2eef6.json)

## Summary

The Financial Conduct Authority is seeking a strategic partner for a service desk and end user compute services contract named CON-21-101. The procurement process involves a selective procurement method with a restricted procedure. The contract value is £122,000,000, and the tender period ends on 12th April 2023. The contract is set to start on 30th April 2024 and last until 29th April 2031. The procurement is classified as computer-related management services within the services category, and the delivery location is in London, United Kingdom.

This tender provides an opportunity for businesses to become a strategic partner with the Financial Conduct Authority for providing service desk and end user compute services. Businesses well-suited to compete should have expertise in computer-related management services and a track record of delivering high-quality services. The contract duration of five years with potential extensions offers a stable opportunity for business growth and collaboration with a prominent financial regulatory authority.

## Notice

The Financial Conduct Authority are looking for a Strategic Partner to support its vision to provide a high quality and efficient UK based Service Desk and End User Compute services contract for the next five (5) years with the option for two (2) separate one (1) year extensions (5+1+1). The solution will support ~6300 end users across FCA and PSR offices. The end user device estate currently consists of ~5600 laptops and ~2300 mobile/tablet devices and is subject to change during the contract term.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/662a425d-a4a2-4caf-bb59-bdb7e89bd889 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Mar 2023 |
| Submission deadline | 12 Apr 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 29 Apr 2024 - 29 Apr 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £122,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL CONDUCT AUTHORITY |
| Locality | LONDON |
| Post town | East London |
| Postcode | E20 1JN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72510000 - Computer-related management services

## Release History

- 10 Mar 2023 at 16:40 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/662a425d-a4a2-4caf-bb59-bdb7e89bd889

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/662a425d-a4a2-4caf-bb59-bdb7e89bd889
  10th March 2023 - Opportunity notice on Contracts Finder
- https://www.delta-esourcing.com/tenders/UK-UK-London:-Computer-related-management-services./842ZB2PCF8
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c64b01e0-6625-4851-b945-b4943ba2eef6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c64b01e0-6625-4851-b945-b4943ba2eef6.json.