---
title: "CC2i Automated telephony System Development and Implementation."
ocid: "ocds-b5fd17-c65877ea-f411-443e-a72f-5c30bba108de"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c65877ea-f411-443e-a72f-5c30bba108de"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c65877ea-f411-443e-a72f-5c30bba108de.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c65877ea-f411-443e-a72f-5c30bba108de.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SEFTON COUNCIL"
published: "2024-03-06"
---

# CC2i Automated telephony System Development and Implementation.

Buyer: SEFTON COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-c65877ea-f411-443e-a72f-5c30bba108de

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## Summary

The Sefton Council in England has completed a procurement process for the 'CC2i Automated telephony System Development and Implementation' tender in the Health and social work services industry category. The contract worth 92,995 GBP was awarded to CC2i Ltd through a direct award method. The tender had a deadline on March 4, 2024, and the contract period is set to start on March 6, 2024, and end on March 31, 2026.

This procurement opportunity involves developing a specialist calling service provision for Careline team and Sefton Community Equipment Stores. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are well-suited to compete for this contract. Businesses in the services sector with expertise in telephony systems development and implementation would find this tender particularly relevant for establishing new opportunities for business growth.

## Notice

CC2i will work with the Careline team and Sefton Community Equipment Stores to develop a specialist calling service provision.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/302f8549-3313-4810-9d1f-599b886a733d |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Mar 2024 |
| Submission deadline | 4 Mar 2024 |
| Future notice date | Not specified |
| Award date | 4 Mar 2024 |
| Contract period | 6 Mar 2024 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £92,995 |
| Lots value | Not specified |
| Awards value | £92,995 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SEFTON COUNCIL |
| Locality | BOOTLE |
| Post town | Liverpool |
| Postcode | L20 3NJ |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD73 Sefton |
| Local authority | Sefton |
| Electoral ward | Derby |
| Westminster constituency | Bootle |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CC2I |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85000000 - Health and social work services
- 98000000 - Other community, social and personal services

## Release History

- 6 Mar 2024 at 11:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/302f8549-3313-4810-9d1f-599b886a733d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/302f8549-3313-4810-9d1f-599b886a733d
  6th March 2024 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.sefton.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c65877ea-f411-443e-a72f-5c30bba108de. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c65877ea-f411-443e-a72f-5c30bba108de.json.