---
title: "Generic booking solution within D365 Customer Platform"
ocid: "ocds-b5fd17-c686ea0d-c358-468c-bbf4-68ea3fe10272"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c686ea0d-c358-468c-bbf4-68ea3fe10272"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c686ea0d-c358-468c-bbf4-68ea3fe10272.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c686ea0d-c358-468c-bbf4-68ea3fe10272.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SOUTH GLOUCESTERSHIRE COUNCIL"
published: "2025-02-20"
---

# Generic booking solution within D365 Customer Platform

Buyer: SOUTH GLOUCESTERSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-c686ea0d-c358-468c-bbf4-68ea3fe10272

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c686ea0d-c358-468c-bbf4-68ea3fe10272)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c686ea0d-c358-468c-bbf4-68ea3fe10272.json)

## Summary

South Gloucestershire Council has completed a public procurement process for the development of a generic booking solution within the D365 Customer Platform. This IT services project, classified under CPV code 72000000, will be provided by HSO Enterprise Solutions Limited. The tender period ended on 10 August 2024, with the contract starting on 22 August 2024 and ending on 30 September 2025. The project's value is GBP 55,892 and it targets the South Gloucestershire area, impacting British Overseas Territories, the Channel Islands, Europe, the Isle of Man, the Rest of the World, and the United Kingdom.

This tender presents significant opportunities for businesses specialising in IT services, particularly those with expertise in consulting, software development, and internet support. Small and medium-sized enterprises (SMEs) as well as voluntary, community and social enterprises (VCSEs) are encouraged to participate, as the procurement is suitable for these types of organisations. The contract was awarded to HSO Enterprise Solutions Limited, a company known for its capabilities in enterprise solutions, thereby setting a benchmark for competitive business growth in the IT sector.

## Notice

Development of a generic booking solution within D365 Customer Platform

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0e7b698b-ce7d-4ae8-8bc9-580f713d5248 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Feb 2025 |
| Submission deadline | 10 Aug 2024 |
| Future notice date | Not specified |
| Award date | 16 Aug 2024 |
| Contract period | 21 Aug 2024 - 30 Sep 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £55,892 |
| Lots value | Not specified |
| Awards value | £55,892 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTH GLOUCESTERSHIRE COUNCIL |
| Locality | YATE |
| Post town | Bristol |
| Postcode | BS37 5AF |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK52 Bath & North East Somerset and South Gloucestershire |
| Local authority | South Gloucestershire |
| Electoral ward | Frampton Cotterell |
| Westminster constituency | Thornbury and Yate |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HSO ENTERPRISE SOLUTIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 20 Feb 2025 at 17:36 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0e7b698b-ce7d-4ae8-8bc9-580f713d5248

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0e7b698b-ce7d-4ae8-8bc9-580f713d5248
  20th February 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.southglos.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c686ea0d-c358-468c-bbf4-68ea3fe10272. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c686ea0d-c358-468c-bbf4-68ea3fe10272.json.