---
title: "Market Engagement - Provision of a Victim Gateway Service for Staffordshire and Stoke-on-Trent"
ocid: "ocds-b5fd17-c692ab54-7eb9-41b9-9ea0-05d29196ae8d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c692ab54-7eb9-41b9-9ea0-05d29196ae8d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c692ab54-7eb9-41b9-9ea0-05d29196ae8d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c692ab54-7eb9-41b9-9ea0-05d29196ae8d.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "POLICE & CRIME COMMISSIONER FOR STAFFORDSHIRE"
published: "2019-06-17"
---

# Market Engagement - Provision of a Victim Gateway Service for Staffordshire and Stoke-on-Trent

Buyer: POLICE & CRIME COMMISSIONER FOR STAFFORDSHIRE  
Current stage: Planning  
OCID: ocds-b5fd17-c692ab54-7eb9-41b9-9ea0-05d29196ae8d

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## Summary

The Police & Crime Commissioner for Staffordshire is conducting a procurement process titled "Market Engagement - Provision of a Victim Gateway Service for Staffordshire and Stoke-on-Trent." This initiative falls within the social services industry category, specifically targeting victims of crime in the West Midlands region of the United Kingdom. Currently in the planning stage, the engagement's deadline for interested parties to respond is set for 28th June 2019, with a subsequent market engagement day scheduled at Staffordshire Police HQ on 17th July 2019. The contract is expected to commence on 1st April 2020, with a total estimated value of approximately £2.4 million over a potential term of five years, incorporating both a three-year base contract and a two-year extension option.

This tender presents significant opportunities for businesses, especially small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in providing community and social services. Companies capable of delivering victim support services, including information, guidance, and specialist referrals, will find a conducive environment to compete. The initiative encourages collaborative partnerships, particularly with organisations connected to the criminal justice sector, thereby fostering growth and enhancing service delivery for victims of crime.

## Notice

The Staffordshire Commissioner seeks to commission a Staffordshire and Stoke-on-Trent Victim Gateway service for victims of crime, regardless of whether the crime has been reported to the Police or not, with a contract commencement date of 1st April 2020. The service will need to comply with the Victim Code of Practice, (currently being reviewed by the Ministry of Justice) which should come in to force early next year. Victim's wishes and feelings will be at the heart of service delivery. The service will provide information, advice, guidance, signposting and one to one support to victims of crime as well as make onward referrals to specialist agencies such as domestic abuse, hate crime and sexual abuse. Partnership working with agencies, in particular those operating within the criminal justice arena, is an integral part of the support system for victims. ***The scope will include three elements - provision of a victims gateway, provision of a restorative justice hub and support for victims of business crime **** The Commissioner is planning on holding a market engagement day at Staffordshire Police HQ, Conference Room 2, Weston Road, Stafford on the 17th July 2019. This will include 1-2-1 sessions with individual suppliers, where requested. The aim of the market engagement day will be to examine the specification and answer any questions in relation to the requirement and procurement process, before the formal tender is launched. If you would like to attend this market engagement day please email Adam Marshall, Commercial Business Partner adam.marshall@staffordshire.pnn.police.uk by 28th June 2019 at the latest. Interested parties will be asked to provide details about their organisation and to indicate if they wish to book a 1-2-1 session with Commissioners. Contract value: Circa PS2.4m (PS0.8m per annum) Contract term: 3 years plus 2 years

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e42d04f5-f68d-4b4c-b152-bca75f2c9bfb |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Jun 2019 |
| Submission deadline | Not specified |
| Future notice date | 28 Jun 2019 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POLICE & CRIME COMMISSIONER FOR STAFFORDSHIRE |
| Locality | STAFFORD |
| Post town | Stoke-on-Trent |
| Postcode | ST18 0YY |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG24 Staffordshire CC |
| Local authority | Stafford |
| Electoral ward | Milwich |
| Westminster constituency | Stone, Great Wyrley and Penkridge |
| Delivery location | TLG West Midlands (England) |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98000000 - Other community, social and personal services

## Release History

- 17 Jun 2019 at 08:03 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/e42d04f5-f68d-4b4c-b152-bca75f2c9bfb
- 21 May 2019 at 12:36 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/e42d04f5-f68d-4b4c-b152-bca75f2c9bfb

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e42d04f5-f68d-4b4c-b152-bca75f2c9bfb
  17th June 2019 - Early engagement notice on Contracts Finder

## Notice URLs

- https://staffordshire-pfcc.gov.uk

## Provenance

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