---
title: "Questionnaire Management Services PU-17-0382"
ocid: "ocds-b5fd17-c69abdee-2756-435d-b697-a23ec0664e58"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c69abdee-2756-435d-b697-a23ec0664e58"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c69abdee-2756-435d-b697-a23ec0664e58.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c69abdee-2756-435d-b697-a23ec0664e58.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "OFFICE FOR NATIONAL STATISTICS"
published: "2017-06-14"
---

# Questionnaire Management Services PU-17-0382

Buyer: OFFICE FOR NATIONAL STATISTICS  
Current stage: Tender  
OCID: ocds-b5fd17-c69abdee-2756-435d-b697-a23ec0664e58

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## Summary

The Office for National Statistics is currently in the tender stage for the "Questionnaire Management Services PU-17-0382," which involves the production and dispatch of up to 16 million paper questionnaire packs targeted at households and communal establishments across England, Wales, and Northern Ireland. This is part of preparations for both the 2019 Rehearsal and the 2021 Census, with the tender period concluding on 28 July 2017 and the contract expected to commence on 6 July 2018, running through to 17 December 2021. The procurement method used is classified under services in the industry category of printed matter and related products.

This tender presents significant opportunities for businesses focused on printing, data processing, and logistics management, especially those experienced in delivering large-scale integrated services. Eligible competitors will need to be capable of handling extensive print runs, data capture, coding, and secure handling of sensitive materials. Businesses that can demonstrate reliability and innovative solutions in managing public sector contracts, while ensuring high response rates to census data collection processes, will be well positioned to grow from this opportunity.

## Notice

The Contracting Authority is procuring an integrated service for the production and dispatch of up to 16 000 000 paper questionnaire packs to both households and communal establishments in England, Wales and Northern Ireland, for both the 2019 Rehearsal and 2021 Census. The Services will provide the data capture and coding on all returned paper questionnaires, as well as the coding required of residual data from the Contracting Authority's online capture system. The Questionnaire Management Services comprise: (1) Print Service: to support the collection of census data and census coverage survey data, the Services will print, personalise, enclose and dispatch up to 16 000 000 paper questionnaire packs. The Services will also provide the postal solutions for the dispatch of paper questionnaire packs to households and Communal Establishments in England, Wales and Northern Ireland; (2) Data Capture and Coding Service: capture and code questionnaire data, provide secure destruction of all paper questionnaires and produce images of all captured paper questionnaires. The Services will also code residual data from the Contracting Authority's online capture system. More information about the Contracting Authority, the Census, the Programme and the 2021 Census can be found on the Contracting Authority's website: www.ons.gov.uk Participants should note that, in accordance with the UK Government's policies on transparency, the Contracting Authority intends to publish the Invitation to Participate (ITP) document and Agreement, subject to possible redactions at the discretion of the Contracting Authority. Further information on transparency can be found at: https://www.gov.uk/government/publications/procurement-and-contracting-transparency-requirements-guidance The Contracting Authority expressly reserves the right: (i) Not to award any Contract as a result of the Procurement process commenced by publication of this notice; and (ii) To make whatever changes it may see fit to the content and structure of the competition; and in no circumstances will the Contracting Authority be liable for any costs incurred by the Participant. Any expenditure, work or effort undertaken prior to contract award is accordingly a matter solely for the commercial judgement of Participant. Additional information: Refer to Questionnaire Management Services Invitation to Participate PU-17-0382 Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2c97212f-b2ea-455a-8eb9-271076d47c0c |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Jun 2017 |
| Submission deadline | 28 Jul 2017 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 5 Jul 2018 - 17 Dec 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | OFFICE FOR NATIONAL STATISTICS |
| Locality | GWENT |
| Post town | Newport |
| Postcode | NP10 8XG |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL54 Monmouthshire and Newport |
| Local authority | Newport |
| Electoral ward | Tredegar Park and Marshfield |
| Westminster constituency | Newport West and Islwyn |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 22 - Printed matter and related products
- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 63 - Supporting and auxiliary transport services; travel agencies services
- 64 - Postal and telecommunications services
- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 92 - Recreational, cultural and sporting services

### Codes

- 22000000 - Printed matter and related products
- 22100000 - Printed books, brochures and leaflets
- 22458000 - Bespoke printed matter
- 30199710 - Printed envelopes
- 30199711 - Printed window envelopes
- 63121100 - Storage services
- 64100000 - Post and courier services
- 72310000 - Data-processing services
- 72313000 - Data capture services
- 79800000 - Printing and related services
- 79810000 - Printing services
- 79811000 - Digital printing services
- 79820000 - Services related to printing
- 79821000 - Print finishing services
- 79823000 - Printing and delivery services
- 79824000 - Printing and distribution services
- 92512100 - Archive destruction services

## Release History

- 14 Jun 2017 at 14:09 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2c97212f-b2ea-455a-8eb9-271076d47c0c
- 14 Jun 2017 at 14:09 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2c97212f-b2ea-455a-8eb9-271076d47c0c
- 14 Jun 2017 at 14:09 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2c97212f-b2ea-455a-8eb9-271076d47c0c
- 14 Jun 2017 at 13:54 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2c97212f-b2ea-455a-8eb9-271076d47c0c
- 14 Jun 2017 at 13:52 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2c97212f-b2ea-455a-8eb9-271076d47c0c
- 14 Jun 2017 at 13:49 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2c97212f-b2ea-455a-8eb9-271076d47c0c
- 14 Jun 2017 at 13:28 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2c97212f-b2ea-455a-8eb9-271076d47c0c
- 14 Jun 2017 at 13:27 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2c97212f-b2ea-455a-8eb9-271076d47c0c
- 14 Jun 2017 at 13:25 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2c97212f-b2ea-455a-8eb9-271076d47c0c
- 14 Jun 2017 at 11:24 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2c97212f-b2ea-455a-8eb9-271076d47c0c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2c97212f-b2ea-455a-8eb9-271076d47c0c
  14th June 2017 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/ons/aspx/
  Additional information on how to apply for this contract

## Notice URLs

- https://www.gov.uk/government/publications/procurement-and-contracting-transparency-requirements-guidance

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c69abdee-2756-435d-b697-a23ec0664e58. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c69abdee-2756-435d-b697-a23ec0664e58.json.
