---
title: "Digital process automation services for Revenues and Benefits."
ocid: "ocds-b5fd17-c6bee5f6-d30f-4c8c-ae13-3af1bddf5703"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c6bee5f6-d30f-4c8c-ae13-3af1bddf5703"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c6bee5f6-d30f-4c8c-ae13-3af1bddf5703.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c6bee5f6-d30f-4c8c-ae13-3af1bddf5703.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HARROGATE BOROUGH COUNCIL"
published: "2019-01-03"
---

# Digital process automation services for Revenues and Benefits.

Buyer: HARROGATE BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-c6bee5f6-d30f-4c8c-ae13-3af1bddf5703

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## Summary

The procurement process for Digital Process Automation Services was conducted by Harrogate Borough Council, with a total value of £140,252. This tender falls under the category of IT services and involves software package provision, aimed at automating transactions for revenue and benefits. The procurement process took place in the Yorkshire and the Humber region, with the tender period concluding on 12th November 2018 and the contract effective from 1st December 2018 until 28th February 2021. The award of this contract was made on 23rd November 2018, and it is classified under the method 'Other.'

This tender presents a significant opportunity for businesses in the IT services sector, particularly those specialising in software development and automation solutions. Small and medium enterprises (SMEs) that can demonstrate expertise in automating back-office processes and delivering efficient digital solutions will find this contract especially relevant. Companies looking to grow their business in the public sector should consider similar opportunities that arise from local councils and public bodies across the UK.

## Notice

Content from online web forms is validated and then each transaction is automated in the back office system. Items requiring intervention routed to High, Medium and Low priority work queues

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/96fb9da9-43f2-4ab9-9c47-d390402c012c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Jan 2019 |
| Submission deadline | 12 Nov 2018 |
| Future notice date | Not specified |
| Award date | 23 Nov 2018 |
| Contract period | 1 Dec 2018 - 28 Feb 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £140,252 |
| Lots value | Not specified |
| Awards value | £140,252 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HARROGATE BOROUGH COUNCIL |
| Locality | HARROGATE |
| Post town | Harrogate |
| Postcode | HG1 2SG |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE2 North Yorkshire |
| ITL 3 | TLE22 North Yorkshire |
| Local authority | North Yorkshire |
| Electoral ward | Valley Gardens & Central Harrogate |
| Westminster constituency | Harrogate and Knaresborough |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GOVTECH SOLUTIONS |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 3 Jan 2019 at 10:53 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/96fb9da9-43f2-4ab9-9c47-d390402c012c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/96fb9da9-43f2-4ab9-9c47-d390402c012c
  3rd January 2019 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.harrogate.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c6bee5f6-d30f-4c8c-ae13-3af1bddf5703. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c6bee5f6-d30f-4c8c-ae13-3af1bddf5703.json.