---
title: "DDaT25419 - Contract Centre Solutions"
ocid: "ocds-b5fd17-c7171825-806f-4d12-bc40-44599f1f1543"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c7171825-806f-4d12-bc40-44599f1f1543"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c7171825-806f-4d12-bc40-44599f1f1543.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c7171825-806f-4d12-bc40-44599f1f1543.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2026-02-06"
---

# DDaT25419 - Contract Centre Solutions

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-c7171825-806f-4d12-bc40-44599f1f1543

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c7171825-806f-4d12-bc40-44599f1f1543)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c7171825-806f-4d12-bc40-44599f1f1543.json)

## Summary

A recent award notice from UK Shared Business Services Limited details a procurement process for the provision of call centre solutions, labelled under "DDaT25419 - Contract Centre Solutions." This contract falls under the industry category of software package and information systems and was managed through a selective procurement method, specifically a call-off from the RM6116 - Network Services 3 Framework. Located in Swindon, England, the contract has an estimated value of £260,276.05, with the contract period starting on 2 February 2026 and concluding on 30 April 2029. The buyer, identified as UK Shared Business Services Limited, finalised the award on 6 February 2026, marking it as a completed procurement process.

This tender offers significant business growth opportunities, particularly for small and medium-sized enterprises (SMEs). BDR Voice & Data Solutions Ltd, an SME, has already been awarded the contract, demonstrating the suitability for businesses capable of supplying software and information systems. Thus, companies in the software industry, especially those with expertise in call centre solutions, will find this sector rewarding, with potential repeat engagements arising from successful performance. The contract's nature provides a secure, long-term revenue stream, fostering expansion and stability for participating businesses.

## Notice

***Please note this is an award notice, not a call for competition*** UK Shared Business Services (UK SBS) had a requirement for the provision of Call Centre Solutions. This Call Off contract has been sourced via a further competition exercise under the RM6116 - Network Services 3 Framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e2896c4c-f8ba-45da-8d65-3226f82c95f4 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Feb 2026 |
| Submission deadline | 1 Dec 2025 |
| Future notice date | Not specified |
| Award date | 2 Feb 2026 |
| Contract period | 2 Feb 2026 - 30 Apr 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £260,276 |
| Lots value | Not specified |
| Awards value | £123,960 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1FF |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BDR VOICE & DATA SOLUTIONS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 6 Feb 2026 at 11:42 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e2896c4c-f8ba-45da-8d65-3226f82c95f4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e2896c4c-f8ba-45da-8d65-3226f82c95f4
  6th February 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c7171825-806f-4d12-bc40-44599f1f1543. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c7171825-806f-4d12-bc40-44599f1f1543.json.