---
title: "24 hour Call Monitoring Services"
ocid: "ocds-b5fd17-c717aa2c-cc82-4024-92eb-9be5de8440a1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c717aa2c-cc82-4024-92eb-9be5de8440a1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c717aa2c-cc82-4024-92eb-9be5de8440a1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c717aa2c-cc82-4024-92eb-9be5de8440a1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CAPITALESOURCING"
published: "2019-03-20"
---

# 24 hour Call Monitoring Services

Buyer: CAPITALESOURCING  
Current stage: Award  
OCID: ocds-b5fd17-c717aa2c-cc82-4024-92eb-9be5de8440a1

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c717aa2c-cc82-4024-92eb-9be5de8440a1)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c717aa2c-cc82-4024-92eb-9be5de8440a1.json)

## Summary

The procurement process for "24 hour Call Monitoring Services" was conducted by Westminster City Council, specifically under capitalEsourcing, as a limited competitive quotation below threshold. The tender, categorised within health and social work services, had its deadline on 26 November 2018 and was initiated on 15 April 2019. The contract will run until 14 April 2022 and is based in London, United Kingdom, with an awarded value of £204,600 to Worcestershire Telecare Limited.

This tender presents a significant opportunity for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) in the health and social care sector. Businesses engaged in providing monitoring services or related technologies could find this contract particularly beneficial, as it aligns with their service offerings and supports growth within the public sector. The competitive nature of the procurement method invites capable organisations to leverage their expertise in a dynamic service environment.

## Notice

This is a 24 call monitoring and handling service for the use of Westminster City Council

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7bf5fa28-9341-4c25-84b6-d2839a7e7ff3 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Mar 2019 |
| Submission deadline | 26 Nov 2018 |
| Future notice date | Not specified |
| Award date | 20 Mar 2019 |
| Contract period | 14 Apr 2019 - 14 Apr 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £204,600 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CAPITALESOURCING |
| Locality | LONDON |
| Post town | Central London |
| Postcode | WC2N 5HR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WORCESTERSHIRE TELECARE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 20 Mar 2019 at 12:12 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7bf5fa28-9341-4c25-84b6-d2839a7e7ff3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7bf5fa28-9341-4c25-84b6-d2839a7e7ff3
  20th March 2019 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c717aa2c-cc82-4024-92eb-9be5de8440a1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c717aa2c-cc82-4024-92eb-9be5de8440a1.json.