---
title: "Full Service Now License Renewal"
ocid: "ocds-b5fd17-c734acf7-f0d0-4b21-a93d-cd3e25d650e6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c734acf7-f0d0-4b21-a93d-cd3e25d650e6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c734acf7-f0d0-4b21-a93d-cd3e25d650e6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c734acf7-f0d0-4b21-a93d-cd3e25d650e6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2022-09-29"
---

# Full Service Now License Renewal

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-c734acf7-f0d0-4b21-a93d-cd3e25d650e6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c734acf7-f0d0-4b21-a93d-cd3e25d650e6)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c734acf7-f0d0-4b21-a93d-cd3e25d650e6.json)

## Summary

The public procurement contracting process for the Full Service Now License Renewal was conducted by H M Revenue & Customs in Telford, England. The procurement stage was completed with a selective procurement method, calling off from a framework agreement. The contract period spans from August 12, 2022, to August 12, 2025.

This tender opportunity for the ServiceNow subscription contract provides a chance for businesses operating in the software package and information systems industry category to compete. Businesses offering SaaS products may find this tender particularly relevant. The procurement was managed by H M Revenue & Customs, and the contract was awarded to Boxxe Limited, demonstrating potential growth opportunities for similar service providers.

## Notice

ServiceNow subscription to SaaS products.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/77553de3-f9a7-4442-a6ab-42868e1490ea |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Sep 2022 |
| Submission deadline | 22 Jul 2022 |
| Future notice date | Not specified |
| Award date | 10 Aug 2022 |
| Contract period | 11 Aug 2022 - 12 Aug 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £21,350,822 |
| Lots value | Not specified |
| Awards value | £21,350,822 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | TELFORD |
| Post town | Telford |
| Postcode | TF3 4NT |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG21 Telford and Wrekin |
| Local authority | Telford and Wrekin |
| Electoral ward | Malinslee & Dawley Bank |
| Westminster constituency | Telford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BOXXE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 29 Sep 2022 at 09:02 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/77553de3-f9a7-4442-a6ab-42868e1490ea
- 23 Sep 2022 at 10:26 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/77553de3-f9a7-4442-a6ab-42868e1490ea
- 23 Sep 2022 at 10:21 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/77553de3-f9a7-4442-a6ab-42868e1490ea

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/77553de3-f9a7-4442-a6ab-42868e1490ea
  29th September 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/e16535ee-b8ed-4246-9add-4e1ec9693ff3

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c734acf7-f0d0-4b21-a93d-cd3e25d650e6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c734acf7-f0d0-4b21-a93d-cd3e25d650e6.json.