---
title: "T783 Out of Hours Library and Security Services"
ocid: "ocds-b5fd17-c742d413-ea5d-414d-a18f-c1ff013b0255"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c742d413-ea5d-414d-a18f-c1ff013b0255"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c742d413-ea5d-414d-a18f-c1ff013b0255.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c742d413-ea5d-414d-a18f-c1ff013b0255.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UNIVERSITY OF ESSEX"
published: "2019-08-14"
---

# T783 Out of Hours Library and Security Services

Buyer: UNIVERSITY OF ESSEX  
Current stage: Award  
OCID: ocds-b5fd17-c742d413-ea5d-414d-a18f-c1ff013b0255

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c742d413-ea5d-414d-a18f-c1ff013b0255)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c742d413-ea5d-414d-a18f-c1ff013b0255.json)

## Summary

The University of Essex is seeking suppliers for its "T783 Out of Hours Library and Security Services" contract, which aims to provide a 24/7 library service at the Albert Sloman Library starting from October 2019. This initiative follows a successful pilot period that concluded in June 2019. The procurement, classified under security and library services, has a contract value of £500,000 and is initially set for a duration of 36 months, with options for two additional one-year extensions based on performance. The tender period for proposals ended on 29 April 2019, and the contract award was confirmed on 30 July 2019, with the successful supplier being Reassurance Security Services Ltd.

This tender presents a significant opportunity for businesses specialising in library and security services, particularly those that can offer skilled staff adept in customer service and IT support. Companies with Security Industry Authority (SIA) licensing and experience in providing tailored library services will find this procurement particularly relevant, making it a suitable opportunity for small and medium-sized enterprises (SMEs) looking to expand their client base within the educational sector.

## Notice

The University carried out a pilot for out of hours library service, which started in October 2018 for a period of nine months, which ends in June 2019. The pilot is proving to be a success and the University has decided to provide a 24/7 service at the Albert Sloman Library on a permanent basis during term time from October 2019.This contract is for the provision of 'out of hours' library service that is comparable to the services provided during our core hours, this contract is not a standard security contract but rather a contract for the provision of key library services. Contracted staff will be based at the Library Helpdesk and will be expected to support all library users, answering basic customer queries and dealing with various Library and IT-related administrative tasks, both at the Helpdesk itself and as part of 'roving' support throughout the building. Staff assigned to this contract therefore need to be numerate and literate, be competent and confident in the use of IT, and have excellent interpersonal and customer care. During the SQ stage, the intention is to arrive at a Short List of 5 qualified potential suppliers for formal Invitation To Tender (ITT) against the requirement. It is a mandatory requirement that individuals undertaking designated activities for the successful Supplier hold the compulsory Security Industry Authority (SIA) Licencing. At the time of publishing the documentation, the University considers that transfer of Undertakings (Protection of Employment) ('TUPE') would not apply but bidders must form their own view on this. The duration of the contract will be for initial period of 36 months, with the option to extend for a further 2 x 12months (in 12 months increments), subject to satisfactory performance.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/24b9bb15-d995-4b53-8f1a-8fb68bd7fb5e |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Aug 2019 |
| Submission deadline | 29 Apr 2019 |
| Future notice date | Not specified |
| Award date | 29 Jul 2019 |
| Contract period | 31 Aug 2019 - 1 Sep 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £500,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF ESSEX |
| Locality | COLCHESTER |
| Post town | Colchester |
| Postcode | CO4 3SQ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH34 Essex Haven Gateway |
| Local authority | Colchester |
| Electoral ward | Wivenhoe |
| Westminster constituency | Harwich and North Essex |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | REASSURANCE SECURITY SERVICES |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 92 - Recreational, cultural and sporting services

### Codes

- 79710000 - Security services
- 79713000 - Guard services
- 92511000 - Library services

## Release History

- 14 Aug 2019 at 13:03 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/24b9bb15-d995-4b53-8f1a-8fb68bd7fb5e
- 30 Jul 2019 at 10:14 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/24b9bb15-d995-4b53-8f1a-8fb68bd7fb5e
- 28 Mar 2019 at 16:17 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b8e75f0f-2b99-4ee1-9a70-87bc56875b1a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/24b9bb15-d995-4b53-8f1a-8fb68bd7fb5e
  30th July 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/b8e75f0f-2b99-4ee1-9a70-87bc56875b1a
  28th March 2019 - Opportunity notice on Contracts Finder
- https://supplierlive.proactisp2p.com/Account/Login?cid=UNIESSEX
  For further details and to register your interest please go to

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c742d413-ea5d-414d-a18f-c1ff013b0255. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c742d413-ea5d-414d-a18f-c1ff013b0255.json.