---
title: "Insurance Claims Handling Solution"
ocid: "ocds-b5fd17-c74ead78-9122-45bc-9ac3-5a0ff54928e8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c74ead78-9122-45bc-9ac3-5a0ff54928e8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c74ead78-9122-45bc-9ac3-5a0ff54928e8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c74ead78-9122-45bc-9ac3-5a0ff54928e8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ESSEX COUNTY COUNCIL"
published: "2025-04-15"
---

# Insurance Claims Handling Solution

Buyer: ESSEX COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-c74ead78-9122-45bc-9ac3-5a0ff54928e8

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## Summary

Essex County Council has completed the award stage of their tendering process for an Insurance Claims Handling Solution. The contract, titled "Insurance Claims Handling Solution," falls under the Software Support Services industry category (CPV 72261000). It will be implemented in Chelmsford, Essex. The procurement was carried out through a selective method, specifically a call-off from a framework agreement. The tendering process concluded on 23 December 2024, and the contract is set to commence on 29 May 2025, running until 28 May 2028. The initial contract value is £44,550, with a total potential value of £59,400, inclusive of extensions.

This tender offers a lucrative opportunity for businesses specialising in software support services, particularly those experienced in claims management systems. Small and medium-sized enterprises (SMEs), like JC Applications Development Ltd, who was awarded this contract, are well-suited to compete due to the project's manageable scale and the specific requirements for software solutions to support in-house claims handling. Businesses capable of providing robust claims record management, financial details recording, and online claims submission portals would find significant growth potential in securing similar contracts with public sector organisations.

## Notice

Claims Management Software - JCAD LACHS V6 is used to support ECC's in house claims handling, providing claims record management, claims reports, ability to record financial details, and an online claims form that is accessible from the ECC Highways website. Claims can be submitted online, and are then reviewed and either promoted to the system, or rejected. Contract value PS44,550 initial term (PS59,400 including extension)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f20c2e8a-7309-4160-b36b-e750d7570c7c |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Apr 2025 |
| Submission deadline | 23 Dec 2024 |
| Future notice date | Not specified |
| Award date | 13 Apr 2025 |
| Contract period | 28 May 2025 - 28 May 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £59,400 |
| Lots value | Not specified |
| Awards value | £44,550 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ESSEX COUNTY COUNCIL |
| Locality | CHELMSFORD |
| Post town | Chelmsford |
| Postcode | CM1 1QH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH36 Heart of Essex |
| Local authority | Chelmsford |
| Electoral ward | Moulsham and Central |
| Westminster constituency | Chelmsford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | JC APPLICATIONS DEVELOPMENT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 15 Apr 2025 at 10:15 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f20c2e8a-7309-4160-b36b-e750d7570c7c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f20c2e8a-7309-4160-b36b-e750d7570c7c
  15th April 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c74ead78-9122-45bc-9ac3-5a0ff54928e8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c74ead78-9122-45bc-9ac3-5a0ff54928e8.json.