---
title: "FHFT - 2021 - Patient Experience"
ocid: "ocds-b5fd17-c771506d-aaf4-4121-9327-5d44f0252eab"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c771506d-aaf4-4121-9327-5d44f0252eab"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c771506d-aaf4-4121-9327-5d44f0252eab.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c771506d-aaf4-4121-9327-5d44f0252eab.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FRIMLEY HEALTH NHS FOUNDATION TRUST"
published: "2022-02-03"
---

# FHFT - 2021 - Patient Experience

Buyer: FRIMLEY HEALTH NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-c771506d-aaf4-4121-9327-5d44f0252eab

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## Summary

The procurement process involves the FRIMLEY HEALTH NHS FOUNDATION TRUST, which has completed a contract titled "FHFT - 2021 - Patient Experience." This contract falls under the services industry category and pertains to a National Patient Experience Survey as set out by the Care Quality Commission's Patient Experience Survey Programme for the period 2021-2023. The procurement method used was a limited process with a competitive quotation below the threshold. Key dates include the contract's end date of 31st October 2023, and the tender period concluded on 1st October 2021.

This tender provides a solid opportunity for businesses specialising in customer satisfaction surveys to expand their operations, especially those capable of handling large-scale survey projects. Companies with expertise in conducting survey programmes and analysing patient experiences would be well-suited to engage in similar contracts. As the healthcare sector increasingly emphasises patient feedback, businesses that offer innovative solutions in this area could significantly benefit from future procurement opportunities with FRIMLEY HEALTH NHS FOUNDATION TRUST and other healthcare organisations.

## Notice

Contract for National Patient Experience Survey as set out by the Care Quality Commission's (CQC) Patient Experience Survey Programme 2021 - 2023

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/03aa7de6-244e-435b-8fe2-4907dafb4c83 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Feb 2022 |
| Submission deadline | 1 Oct 2021 |
| Future notice date | Not specified |
| Award date | 28 Oct 2021 |
| Contract period | 1 Nov 2021 - 31 Oct 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £32,520 |
| Lots value | Not specified |
| Awards value | £32,520 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FRIMLEY HEALTH NHS FOUNDATION TRUST |
| Locality | FRIMLEY |
| Post town | Guildford |
| Postcode | GU16 7UJ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ25 West Surrey |
| Local authority | Surrey Heath |
| Electoral ward | Frimley |
| Westminster constituency | Surrey Heath |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PATIENT PERSPECTIVE |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342311 - Customer satisfaction survey

## Release History

- 3 Feb 2022 at 14:49 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/03aa7de6-244e-435b-8fe2-4907dafb4c83

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/03aa7de6-244e-435b-8fe2-4907dafb4c83
  3rd February 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c771506d-aaf4-4121-9327-5d44f0252eab. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c771506d-aaf4-4121-9327-5d44f0252eab.json.