---
title: "SolutionCare Services and Support Renewal"
ocid: "ocds-b5fd17-c78041df-2c5c-4fa3-b9c4-300428f6d165"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c78041df-2c5c-4fa3-b9c4-300428f6d165"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c78041df-2c5c-4fa3-b9c4-300428f6d165.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c78041df-2c5c-4fa3-b9c4-300428f6d165.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LEICESTERSHIRE POLICE"
published: "2024-12-02"
---

# SolutionCare Services and Support Renewal

Buyer: LEICESTERSHIRE POLICE  
Current stage: Award  
OCID: ocds-b5fd17-c78041df-2c5c-4fa3-b9c4-300428f6d165

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## Summary

Leicestershire Police has awarded a contract for "SolutionCare Services and Support Renewal" to Netcall Technology Limited. This contract, valued at £39,446, falls under the industry category of maintenance and repair of IT equipment (CPV: 50312600). The procurement used a direct method, specifically a single tender action below the threshold, and the award was finalised on 2nd December 2024. The contract period is set to commence on 13th March 2025 and conclude on 12th March 2026, with the services being delivered to Leicester, postal code LE19 2BX.

This tender presents substantial opportunities for businesses specialising in IT system support and maintenance. Companies with a robust portfolio in providing similar services can benefit significantly from engaging with public safety and law enforcement organisations such as Leicestershire Police. Although the procurement process was direct and did not extend to SMEs or VCSEs, firms experienced in bespoke IT support can leverage this contract to bolster their credentials and access further public sector opportunities.

## Notice

This is a Contract Award Notice. A Contract has been awarded for 12 months with no options to extend. Netcall Technology Limited are an awarding body who provide Support and Maintenance for IT systems.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/68f323fe-332e-4561-a74d-a5348eae4174 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Dec 2024 |
| Submission deadline | 2 Dec 2024 |
| Future notice date | Not specified |
| Award date | 2 Dec 2024 |
| Contract period | 13 Mar 2025 - 12 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £39,446 |
| Lots value | Not specified |
| Awards value | £39,446 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LEICESTERSHIRE POLICE |
| Locality | LEICESTER |
| Post town | Leicester |
| Postcode | LE19 2BX |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF22 Leicestershire CC and Rutland |
| Local authority | Blaby |
| Electoral ward | Enderby |
| Westminster constituency | South Leicestershire |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NETCALL TECHNOLOGY |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50312600 - Maintenance and repair of information technology equipment

## Release History

- 2 Dec 2024 at 09:26 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/68f323fe-332e-4561-a74d-a5348eae4174

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/68f323fe-332e-4561-a74d-a5348eae4174
  2nd December 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c78041df-2c5c-4fa3-b9c4-300428f6d165. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c78041df-2c5c-4fa3-b9c4-300428f6d165.json.