---
title: "Appointment of a research company to provide Housing & Care 21's National Resident Survey 2017"
ocid: "ocds-b5fd17-c782679c-f961-47bd-8c7a-4c31ea83d628"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c782679c-f961-47bd-8c7a-4c31ea83d628"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c782679c-f961-47bd-8c7a-4c31ea83d628.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c782679c-f961-47bd-8c7a-4c31ea83d628.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "HOUSING & CARE21"
published: "2017-07-07"
---

# Appointment of a research company to provide Housing & Care 21's National Resident Survey 2017

Buyer: HOUSING & CARE21  
Current stage: Tender  
OCID: ocds-b5fd17-c782679c-f961-47bd-8c7a-4c31ea83d628

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## Summary

The tender titled "Appointment of a research company to provide Housing & Care 21's National Resident Survey 2017" is currently being managed by the Housing & Care 21 organisation, located at Tricorn House, 51-53 Hagley Road, Edgbaston, Birmingham, England. This procurement falls under the category of research and development consultancy services and is at the active tender stage. The tender period ends on 21st July 2017, with the contract expected to commence on 1st September 2017 and conclude on 31st October 2017. This open procedure invites various bidders to present their proposals.

This tender presents significant opportunities for firms specialising in research and development, especially those experienced in executing resident surveys and data analysis. Companies that excel in customer engagement strategies and have a solid understanding of the housing sector will find this opportunity particularly suitable. The chosen contractor will contribute to shaping services that enhance resident satisfaction, thereby creating a valuable partnership with Housing & Care 21.

## Notice

Housing & Care 21 undertake an annual survey to establish the thoughts and feelings of its residents in relation to their homes and the services that are available to them. The information obtained from the survey is then fed back to senior corporate and operations staff in order to shape strategies for asset management, customer engagement and service improvement plans. The objective of this tender exercise is to appoint a provider to run and manage the resident survey for Housing & Care 21. The successful bidder will collaborate with the Strategic Engagement team at Housing & Care 21 to develop a comprehensive questionnaire, which will be sent out to every resident. The supplier will then track and manage all responses received and collate the data into detailed Management Information reports. Additional information: The tender can be accessed using the Delta eSourcing portal: https://www.delta-esourcing.com/ The access code for the tender is 358XP778TF

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/42ce789e-3f2f-4991-a257-358a1ec6c3e2 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Jul 2017 |
| Submission deadline | 21 Jul 2017 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Aug 2017 - 31 Oct 2017 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOUSING & CARE21 |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B16 8TP |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73200000 - Research and development consultancy services
- 73300000 - Design and execution of research and development

## Release History

- 7 Jul 2017 at 15:54 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/42ce789e-3f2f-4991-a257-358a1ec6c3e2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/42ce789e-3f2f-4991-a257-358a1ec6c3e2
  7th July 2017 - Opportunity notice on Contracts Finder

## Notice URLs

- https://www.delta-esourcing.com/

## Provenance

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