--- title: "Face to Face Translation Services Contract" ocid: "ocds-b5fd17-c784039f-3789-433a-a7ec-7b17a9920029" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c784039f-3789-433a-a7ec-7b17a9920029" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c784039f-3789-433a-a7ec-7b17a9920029.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-c784039f-3789-433a-a7ec-7b17a9920029.json" source: "Contracts Finder" current_stage: "Tender" buyer: "University Hospitals Plymouth NHS Trust" published: "2026-09-18" --- # Face to Face Translation Services Contract Buyer: University Hospitals Plymouth NHS Trust Current stage: Tender OCID: ocds-b5fd17-c784039f-3789-433a-a7ec-7b17a9920029 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c784039f-3789-433a-a7ec-7b17a9920029) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c784039f-3789-433a-a7ec-7b17a9920029.json) ## Summary The participating organisations are University Hospitals Plymouth NHS Trust, Royal Devon University Healthcare NHS Foundation Trust, Torbay and South Devon NHS Foundation Trust, Devon Partnership NHS Trust and Livewell Southwest CIC. They are procuring a professionally managed face-to-face foreign-language interpretation service for patients, carers and healthcare professionals when English is not the patient’s first or preferred language. The service is intended to replace existing arrangements and support safe communication, equitable access to healthcare and a positive patient experience. The work is healthcare interpretation, classified under CPV 79540000 (interpretation services), delivered for the participating healthcare organisations in Plymouth and elsewhere in the United Kingdom. This is a service opportunity rather than a goods supply or construction contract. The procurement has reached tender: the participating organisations invited offers through an open procedure above the threshold. The deadline for submitting tenders is 26 October 2026 at 12:00. The contract is scheduled to run from 11 December 2026 to 10 December 2029. Its estimated value is £300,000. The tender covers one service requirement, with face-to-face foreign-language interpretation as its subject. The buyer has stated that tender participation is managed through the Atamis e-sourcing portal. The published requirement prioritises consistent service delivery, interpreter quality and responsiveness, so suppliers should examine the tender documents for the detailed service specification and requirements before deciding whether to bid. This opportunity suits specialist language-service providers able to deliver professionally managed face-to-face interpretation in healthcare settings. Strong candidates will need reliable systems for arranging interpreters, maintaining service continuity and responding promptly to requests from patients, carers and healthcare professionals. The requirement favours providers that can demonstrate interpreter quality, dependable operational management and an understanding of patient safety, equal access and positive patient experience. It may also suit smaller and medium-sized enterprises and voluntary, community or social enterprise organisations. Suppliers with experience supporting NHS or other healthcare communication, broad foreign-language coverage, appropriate quality assurance and sufficient interpreter capacity across the participating organisations are likely to be well placed to compete. ## Notice This procurement is being undertaken jointly by: University Hospitals Plymouth NHS Trust Royal Devon University Healthcare NHS Foundation Trust Torbay and South Devon NHS Foundation Trust Devon Partnership NHS Trust Livewell Southwest CIC Collectively referred to throughout this specification as the Participating Organisations. The Participating Organisations require the provision of a professionally managed Face to Face Foreign Language Interpretation Service to support communication between patients, carers and healthcare professionals where English is not the patient's first or preferred language. The purpose of this procurement is to establish replacement arrangements for existing contracts and to secure a high quality, efficient and reliable interpretation service that supports patient safety, equitable access to healthcare services and a positive patient experience. Consistency in service delivery, interpreter quality and responsiveness are key priorities for the Participating Organisations. Additional information: To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome. Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at: Phone: 0800 9956035 E-mail: support-health@atamis.co.uk ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/cba3aabd-e8a3-4334-acea-cc8f7fae6a1e | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 18 Sep 2026 | | Submission deadline | 26 Oct 2026 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 11 Dec 2026 - 10 Dec 2029 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £300,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | University Hospitals Plymouth NHS Trust | | Locality | PLYMOUTH | | Postcode area | Plymouth | | Postcode | PL6 8DH | | Country | England | | ITL 1 | TLK South West (England) | | ITL 2 | TLK4 Devon | | ITL 3 | TLK41 Plymouth | | Local authority | Plymouth | | Electoral ward | Moor View | | Westminster constituency | Plymouth Moor View | | Delivery location | Not specified | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79540000 - Interpretation services ## Release History - 18 Sep 2026 at 16:05 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/cba3aabd-e8a3-4334-acea-cc8f7fae6a1e ## Documents - https://www.contractsfinder.service.gov.uk/Notice/cba3aabd-e8a3-4334-acea-cc8f7fae6a1e 18th September 2026 - Opportunity notice on Contracts Finder ## Notice URLs - https://health-family.force.com/s/Welcome ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c784039f-3789-433a-a7ec-7b17a9920029. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c784039f-3789-433a-a7ec-7b17a9920029.json.