---
title: "Engagement HQ Software"
ocid: "ocds-b5fd17-c7856813-ca06-4973-8271-01748e3b0102"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c7856813-ca06-4973-8271-01748e3b0102"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c7856813-ca06-4973-8271-01748e3b0102.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c7856813-ca06-4973-8271-01748e3b0102.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ASHFORD BOROUGH COUNCIL"
published: "2026-02-23"
---

# Engagement HQ Software

Buyer: ASHFORD BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-c7856813-ca06-4973-8271-01748e3b0102

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c7856813-ca06-4973-8271-01748e3b0102)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c7856813-ca06-4973-8271-01748e3b0102.json)

## Summary

Ashford Borough Council has successfully completed the procurement process for the Engagement HQ Software, valued at £49,500. The contract was awarded to Granicus-Firmstep Limited, a large-scale supplier, on 23rd February 2026. The procurement falls under the "Software package and information systems" category and is specifically intended for delivery in the South East of England. The procurement method used was a selective process involving a call-off from a framework agreement under G-Cloud 14. This contract is active from 29th January 2026 and will continue until 28th January 2029, reflecting the council’s commitment to upgrading its engagement software systems.

This tender presents growth opportunities for businesses that specialise in software packages and information systems, especially those familiar with framework agreements. Small and medium-sized enterprises (SMEs) may find this contract particularly appealing given its selective nature and the focus on software solutions. Granicus-Firmstep Limited’s involvement indicates the need for substantial experience and capacity to deliver such projects, highlighting potential collaboration prospects for other tech firms looking to expand their footprint in public sector digital services. Business users seeking to align with public procurement opportunities will find this contract scenario ideal for demonstrating technological adaptability and sector-specific expertise.

## Notice

Call-off contract via G-Cloud 14

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6223808e-f4d7-4c62-b0dd-863665b2eb1d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Feb 2026 |
| Submission deadline | 6 Jan 2026 |
| Future notice date | Not specified |
| Award date | 23 Feb 2026 |
| Contract period | 29 Jan 2026 - 28 Jan 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £49,500 |
| Lots value | Not specified |
| Awards value | £49,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ASHFORD BOROUGH COUNCIL |
| Locality | ASHFORD |
| Post town | Tonbridge |
| Postcode | TN23 1HU |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ45 Mid Kent |
| Local authority | Ashford |
| Electoral ward | Victoria |
| Westminster constituency | Ashford |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GRANICUS-FIRMSTEP |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 23 Feb 2026 at 21:52 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6223808e-f4d7-4c62-b0dd-863665b2eb1d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6223808e-f4d7-4c62-b0dd-863665b2eb1d
  23rd February 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c7856813-ca06-4973-8271-01748e3b0102. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c7856813-ca06-4973-8271-01748e3b0102.json.