---
title: "Ofwat Stakeholder Database"
ocid: "ocds-b5fd17-c7966ef6-6058-4efb-9e47-c31874e3d815"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c7966ef6-6058-4efb-9e47-c31874e3d815"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c7966ef6-6058-4efb-9e47-c31874e3d815.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c7966ef6-6058-4efb-9e47-c31874e3d815.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WATER SERVICES REGULATION AUTHORITY"
published: "2019-01-07"
---

# Ofwat Stakeholder Database

Buyer: WATER SERVICES REGULATION AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-c7966ef6-6058-4efb-9e47-c31874e3d815

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## Summary

The 'Ofwat Stakeholder Database' tender, initiated by the Water Services Regulation Authority, focuses on procuring a stakeholder management system to enhance stakeholder engagement and internal processes. This contract falls under the project management software development category and is based in the West Midlands and London, UK. The procurement method employed is an open procedure below the financial threshold, with key dates including a contract period running from 22 October 2018 to 21 October 2021. The total contract value is capped at £45,000 for the three years, with the tender period having ended on 18 September 2018.

This opportunity can greatly benefit businesses specialising in stakeholder management solutions, project management software, and IT integration services, particularly those that are small and medium-sized enterprises (SMEs). Companies that can offer off-the-shelf systems compatible with Microsoft technology and demonstrate capability in providing internal support and external consultancy would be well-suited to compete for this contract. The tender paves the way for growth by improving the effectiveness of stakeholder engagement within Ofwat, thus requiring effective and innovative solutions from prospective suppliers.

## Notice

Ofwat's current stakeholder management system is not in use. This means that we do not have a centralised place for our external contact details or our stakeholder intelligence. We need a systematic method for recording stakeholder engagement, gaining reports and analytics on our stakeholder engagement, and a place to store our external contacts in one place - all with audit trail capability. The work is to procure a stakeholder management system, which will provide a centralised tool making our internal processes more efficient. We require a system that is off-the-shelf, works with our existing systems which are based on Microsoft products - surface pros and office productivity apps and can be adapted to suit our organisational needs. We require the solutions to be introduced to our organisation and managed internally by Ofwat with some external support required. The value of this contract is capped at PS15,000 per annum over a three year period - giving a value of no greater than PS45,000 in total. Objective(s) The stakeholder management system will deliver the following: * a centralised system where 250 staff can access contact details and stakeholder intelligence; * an environment where we are able to distinguish between different types of stakeholders; * improve our stakeholder engagement by having a more joined up approach; * ensure we have an audit trail in the case of a judicial review; * reduce the time spent searching for contact details, meeting notes and stakeholder intelligence; * minimise the duplication of slides and briefing packs; * gain better insight in to our stakeholder engagement through reporting and statistics; * enable efficient working by integrating appropriately with other components of our IT infrastructure, such as our email system through Office 365 and our Sharepoint online records management system EDRMS; * improve resilience by using a cloud service; * enable our data to remain secure and compliant with GDPR; and * support and underpin any new approaches to our internal management of stakeholder engagement. Scope of work The scope of the project includes: * Collaborating with the project manager and integrating the product into Ofwat. * Agree a delivery timetable once system is purchased * Work to Ofwat templates and guidelines * Work to GDPR guidelines * The contract period is 3 years expected to be late September/October 2018 - late September/October 2021 * A swift turnaround and go live date from contract award - within 2 months. Additional information: For further information, please contact: procurement@ofwat.gsi.gov.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/26fa60d4-ca9b-4267-94d7-4aebc7b9e790 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Jan 2019 |
| Submission deadline | 18 Sep 2018 |
| Future notice date | Not specified |
| Award date | 11 Oct 2018 |
| Contract period | 21 Oct 2018 - 21 Oct 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £34,650 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WATER SERVICES REGULATION AUTHORITY |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B5 4UA |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG West Midlands (England), TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PRGLOO |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72212331 - Project management software development services

## Release History

- 7 Jan 2019 at 16:14 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/26fa60d4-ca9b-4267-94d7-4aebc7b9e790

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/26fa60d4-ca9b-4267-94d7-4aebc7b9e790
  7th January 2019 - Awarded contract notice on Contracts Finder

## Provenance

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