---
title: "Customer Relationship Management (CRM) system for Smart Energy Businesses for Greater Lincolnshire"
ocid: "ocds-b5fd17-c7e5613c-51e1-43c4-88d2-185e251b2d85"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c7e5613c-51e1-43c4-88d2-185e251b2d85"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c7e5613c-51e1-43c4-88d2-185e251b2d85.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c7e5613c-51e1-43c4-88d2-185e251b2d85.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORTH EAST LINCOLNSHIRE COUNCIL"
published: "2018-04-27"
---

# Customer Relationship Management (CRM) system for Smart Energy Businesses for Greater Lincolnshire

Buyer: NORTH EAST LINCOLNSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-c7e5613c-51e1-43c4-88d2-185e251b2d85

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c7e5613c-51e1-43c4-88d2-185e251b2d85)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c7e5613c-51e1-43c4-88d2-185e251b2d85.json)

## Summary

The North East Lincolnshire Council is seeking a provider for a Customer Relationship Management (CRM) system tailored for Smart Energy Businesses within Greater Lincolnshire. This procurement process falls under the services category, with a total contract value of £60,000. The tender period concluded on 20 April 2018, with the awarded contract effective from 1 May 2018 until 30 April 2021. The procurement method employed was an open procedure, allowing broad participation from various suppliers in the market.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) equipped to deliver software solutions, particularly in the fields of customer relationship management and information systems. Businesses specialising in innovative software development and support services will find this contract suitable, contributing to their growth by enabling them to expand their client base within the public sector while fostering expertise in the energy sector.

## Notice

Provision of a Customer Relationship Management (CRM) system for Smart Energy Businesses for Greater Lincolnshire

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/caf6121e-53f3-42e1-b085-46795b6e35c5 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Apr 2018 |
| Submission deadline | 20 Apr 2018 |
| Future notice date | Not specified |
| Award date | 25 Apr 2018 |
| Contract period | 30 Apr 2018 - 30 Apr 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £60,000 |
| Lots value | Not specified |
| Awards value | £60,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH EAST LINCOLNSHIRE COUNCIL |
| Locality | GRIMSBY |
| Post town | Doncaster |
| Postcode | DN31 1HU |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE1 East Yorkshire and Northern Lincolnshire |
| ITL 3 | TLE13 North and North East Lincolnshire |
| Local authority | North East Lincolnshire |
| Electoral ward | West Marsh |
| Westminster constituency | Great Grimsby and Cleethorpes |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | OPENCRM |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 27 Apr 2018 at 18:30 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/caf6121e-53f3-42e1-b085-46795b6e35c5
- 27 Apr 2018 at 15:05 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/caf6121e-53f3-42e1-b085-46795b6e35c5
- 10 Apr 2018 at 08:38 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/caf6121e-53f3-42e1-b085-46795b6e35c5
- 5 Apr 2018 at 14:51 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/caf6121e-53f3-42e1-b085-46795b6e35c5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/caf6121e-53f3-42e1-b085-46795b6e35c5
  27th April 2018 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=bad120ee-d038-e811-80eb-005056b64545&p=1c381835-7581-e611-8114-000c29c9ba21
  To access more information and the tender documents please click on the following link

## Notice URLs

- https://www.yortender.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c7e5613c-51e1-43c4-88d2-185e251b2d85. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c7e5613c-51e1-43c4-88d2-185e251b2d85.json.