---
title: "How has the UK hotels sector been affected by the fissuring of the worker-employer relationship in the last 10 years?"
ocid: "ocds-b5fd17-c7e61fe4-cf81-4a83-acfe-2e2372e4db61"
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markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c7e61fe4-cf81-4a83-acfe-2e2372e4db61.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c7e61fe4-cf81-4a83-acfe-2e2372e4db61.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2018-10-23"
---

# How has the UK hotels sector been affected by the fissuring of the worker-employer relationship in the last 10 years?

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-c7e61fe4-cf81-4a83-acfe-2e2372e4db61

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## Summary

The procurement process is being conducted by UK Shared Business Services Limited, focusing on the research project titled "How has the UK hotels sector been affected by the fissuring of the worker-employer relationship in the last 10 years?" This project falls under the category of research consultancy services (CPV code 73210000) within the UK hotels industry. The tender is currently in the award stage, with a contract value of approximately £34,877.80. The contract period is set to run from 19th October 2018 to 10th December 2018, following a tender period that concluded on 13th August 2018. The research will involve qualitative analysis within the UK hotels sector, specifically examining the complex employment relations that have arisen in the past decade.

This tender presents an excellent opportunity for businesses involved in research consultancy and market research services to expand their operations. Companies with expertise in labour market studies, particularly those offering qualitative research capabilities aimed at understanding worker experiences and compliance with employment laws, will find this tender particularly relevant. Businesses that can demonstrate a strong understanding of the hospitality sector's dynamics and are proficient in data analysis and stakeholder engagement will be well-positioned to compete for this contract.

## Notice

The Director's first full labour market enforcement strategy highlighted the profound changes that have taken place in the UK labour market in the last four decades, including the decline in both trade union membership and collective bargaining coverage, and labour's share of national income. Also there has been a fissuring of the employment relationship between the worker and the employer (Weil 2008). This relationship is now increasingly complex where employers have contracted out, franchised, subcontracted and devolved many functions that were once done in-house. Weil (2010, 2014) provided evidence of the degree of fissuring in selected industries in the US, how the nature of fissuring varied by industry, and the direct and indirect impacts it may have on levels of compliance with labour (and health and safety) laws. To support work on their second labour market employment strategy, the Director's Office are now looking to commission similar research into three specific sectors in the UK labour market: hotels; restaurants and food services; and warehousing and logistics. These will be commissioned in separate tenders. Tenderers are welcome to bid for one or more of these projects. The Director's office will facilitate some coordination between the contractors for each of the tenders to allow for a degree of consistency in approach. This tender focuses on the UK hotels sector (SIC 55, with a proposed focus on SIC 55.100). Synopsis: The scoping study will comprise two broad tasks: * A review of the existing evidence on the landscape of the UK hotels sector, including: the growth of employment in these sectors; the nature of the employment relationship between employer and worker (e.g. direct employment versus use of outsourcing, franchising, supply chain models, etc.); and the scale of nature of reported non-compliance. * Qualitative research of workers in the UK hotels sector: interviewing workers in the sector, focused on a selection of businesses in one/two locations to provide a picture of the nature of the fissured workplace, seeking to understand a) worker awareness of employment rights; and b) their own experiences of the degree of compliance with labour laws in this sector. Research questions: The primary research question for this scoping exercise is as follows: How has the UK hotels sector been affected by the fissuring of the worker-employer relationship in the last 10 years? Additional information: DO NOT APPLY DIRECTLY TO BUYER All submissions will be assessed in accordance with the Public Contracts Regulations 2015, for procurement values that exceed Regulation 5 (Threshold amounts) Responses must be received by the date in the bid documents. Responses received outside or concurrently using the eSourcing process will not be accepted or considered further for this opportunity. How to Register on the CCS eSourcing Suite Full details of this opportunity can be found on the e-sourcing portal please follow instructions below. If you have not yet registered on the eSourcing Suite, this can be done online at https://gpsesourcing.cabinetoffice.gov.uk by following the link 'Register for CCS eSourcing'. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so. Once you have registered on the eSourcing Suite, a registered user can express an interest for a specific procurement. This is done by emailing expressionofinterest@crowncommercial.gov.uk. Your email must clearly state: * name and reference for the procurement you wish to register for; * name of the registered Bidder; * name and contact details for the registered individual sending the email. Crown Commercial Service will process the email and then enable the Bidder to access the procurement online via the e-Sourcing Suite. The registered user will receive a notification email to alert them once this has been done. The Sourcing documents can then be accessed on the eSourcing Suite at: https://gpsesourcing.cabinetoffice.gov.uk using the instructions detailed in the Specification documents within Contracts Finder. As a user of the e-Sourcing Suite you will have access to Emptoris email messaging service which facilitates all messages sent to you and from you in relation to any specific RFX event. Please note it is your responsibility to access these emails on a regular basis to ensure you have sight of all relevant information. For technical assistance on use of the e-Sourcing Suite please contact Crown Commercial Service Helpdesk: Telephone: 0345 010 3503 Training documents to support Bidders to utilise Emptoris CCS eSourcing are available in the Contracts Finder Tender documents section. About UK Shared Business Services UK Shared Business Services Ltd (UK SBS) brings a commercial attitude to the public sector; helping our customers improve efficiency, generate savings and modernise. Our broad range of expert services is shared by our customers. This allows our customers the freedom to focus resources on core activities; innovating and transforming their own organisations. For full details of our partner base please review the following link: http://www.uksbs.co.uk/services/procure/

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0e557826-361a-42d3-8e22-4287b619310e |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Oct 2018 |
| Submission deadline | 13 Aug 2018 |
| Future notice date | Not specified |
| Award date | 17 Oct 2018 |
| Contract period | 18 Oct 2018 - 10 Dec 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £40,000 |
| Lots value | Not specified |
| Awards value | £34,877 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1FF |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | UNIVERSITY OF LEICESTER |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 73210000 - Research consultancy services
- 79310000 - Market research services

## Release History

- 23 Oct 2018 at 10:11 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0e557826-361a-42d3-8e22-4287b619310e
- 23 Jul 2018 at 16:27 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/30f3e321-16bd-4710-9bde-5ea4aaa34b8e
- 23 Jul 2018 at 15:32 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/30f3e321-16bd-4710-9bde-5ea4aaa34b8e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0e557826-361a-42d3-8e22-4287b619310e
  23rd October 2018 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/30f3e321-16bd-4710-9bde-5ea4aaa34b8e
  23rd July 2018 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/3b1b01b4-8847-4624-ab38-f9951ad9deea
  CR18101 Invitation to Quote
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/40ecb7bf-d013-4528-83cb-f9c7cf812ba3
  CR18101 Invitation to quote questions
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ba671648-e037-4d49-840f-1b491841bcf1
  CR18101 AW4.1 Terms & Conditions
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/44e82296-e1c6-4b8a-882d-788ec785b447
  Logging into Emptoris for the first time
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/6a604820-45c8-438a-8822-e5a0cc8e1c4f
  Emptoris Bidder Training
- https://gpsesourcing.cabinetoffice.gov.uk
  CCS Emptoris eSourcing Portal

## Notice URLs

- http://www.uksbs.co.uk
- http://www.uksbs.co.uk/services/procure/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c7e61fe4-cf81-4a83-acfe-2e2372e4db61. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c7e61fe4-cf81-4a83-acfe-2e2372e4db61.json.