---
title: "N&I Hardware Support and Maintenance Service"
ocid: "ocds-b5fd17-c803e12d-eab3-4cc6-a855-07549ca1f5ae"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c803e12d-eab3-4cc6-a855-07549ca1f5ae"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c803e12d-eab3-4cc6-a855-07549ca1f5ae.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c803e12d-eab3-4cc6-a855-07549ca1f5ae.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ATAMIS LTD"
published: "2022-03-31"
---

# N&I Hardware Support and Maintenance Service

Buyer: ATAMIS LTD  
Current stage: Award  
OCID: ocds-b5fd17-c803e12d-eab3-4cc6-a855-07549ca1f5ae

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c803e12d-eab3-4cc6-a855-07549ca1f5ae)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c803e12d-eab3-4cc6-a855-07549ca1f5ae.json)

## Summary

The procurement process is led by ATAMIS LTD, which is engaged in the technology industry specifically for hardware support and maintenance services. This contract, valued at £4,921,661.98, is part of the Home Office's requirement for maintaining data centres and networks. The procurement method used was selective, functioning as a call-off from the RM3804 "Technology Services 2" framework. The contract period commenced on 31st July 2020 and is set to conclude on 30th July 2022, with the tender closing on 1st July 2020 and the award notice dated 31st July 2020.

This tender represents significant opportunities for businesses specialising in IT support and maintenance, particularly those that provide services related to computer equipment. Small and medium-sized enterprises (SMEs) would particularly benefit from this tender as it is designed to be inclusive of their participation. Companies like SOFTCAT LTD, already well-positioned in the field, showcase that established procurement relationships can lead to successful bids and ongoing contracts, promoting growth within this competitive sector.

## Notice

Hardware support and maintenance services for Home Office data centres and networks. This call-off contract from RM3804 "Technology Services 2" provides direct vendor and third party support on a range of service levels to meet infrastructure demand.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0be98851-7192-4c56-a46f-625969470b7f |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Not specified |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Mar 2022 |
| Submission deadline | 30 Jun 2020 |
| Future notice date | Not specified |
| Award date | 30 Jul 2020 |
| Contract period | 30 Jul 2020 - 30 Jul 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,921,661 |
| Lots value | Not specified |
| Awards value | £4,921,661 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ATAMIS LTD |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4DF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50312000 - Maintenance and repair of computer equipment

## Release History

- 31 Mar 2022 at 14:16 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0be98851-7192-4c56-a46f-625969470b7f
- 21 Jan 2021 at 12:33 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/516efe1d-f157-40a3-837e-46283bfa73ca

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0be98851-7192-4c56-a46f-625969470b7f
  31st March 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/516efe1d-f157-40a3-837e-46283bfa73ca
  21st January 2021 - Awarded contract notice on Contracts Finder
- https://atamis-8888.cloudforce.com/sfc/p/58000000L5A4/a/4I000001R5ST/v4ughC._SCjRmRyRKENOHWlHup_H8U264w2Gxgb.eL0
  C18667 RM3804 Order form Softcat 2020-07-31 SIGNED_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c803e12d-eab3-4cc6-a855-07549ca1f5ae. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c803e12d-eab3-4cc6-a855-07549ca1f5ae.json.