---
title: "TELEPHONE SURVEY OF GATESHEAD COUNCIL HOUSING TENANTS"
ocid: "ocds-b5fd17-c80c2249-dc94-48b5-aba5-0593763846f4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c80c2249-dc94-48b5-aba5-0593763846f4"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c80c2249-dc94-48b5-aba5-0593763846f4.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c80c2249-dc94-48b5-aba5-0593763846f4.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "GATESHEAD COUNCIL"
published: "2023-10-12"
---

# TELEPHONE SURVEY OF GATESHEAD COUNCIL HOUSING TENANTS

Buyer: GATESHEAD COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-c80c2249-dc94-48b5-aba5-0593763846f4

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c80c2249-dc94-48b5-aba5-0593763846f4)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c80c2249-dc94-48b5-aba5-0593763846f4.json)

## Summary

The Gateshead Council has awarded a contract for a Telephone Survey of Gateshead Council Housing Tenants to Kwest Research Limited. The contract is valued at £28,674.38 and runs from 3rd October 2023 to 30th April 2024. The procurement process was completed under an open procedure below the threshold. The survey will cover customer satisfaction and is part of the services category.

This tender by Gateshead Council for a Telephone Survey of Housing Tenants provides business growth opportunities for market research companies. Being an open procedure, small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) can participate. Companies well-experienced in customer satisfaction surveys in the North East, United Kingdom, would be well-suited to compete in this procurement stage.

## Notice

This procurement is to appoint a fully qualified, experienced, and competent Market Research company to carry out a Tenant Satisfaction Survey of Gateshead Council Housing Tenants for the financial years 2023/2024 and 2024/2025 on behalf of Gateshead Council.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3f4f413b-e140-4335-929b-ea06d92da4d5 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Oct 2023 |
| Submission deadline | 20 Sep 2023 |
| Future notice date | Not specified |
| Award date | 2 Oct 2023 |
| Contract period | 2 Oct 2023 - 30 Apr 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £32,000 |
| Lots value | Not specified |
| Awards value | £28,674 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GATESHEAD COUNCIL |
| Locality | GATESHEAD |
| Post town | Newcastle upon Tyne |
| Postcode | NE8 1HH |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Gateshead |
| Electoral ward | Bridges |
| Westminster constituency | Gateshead Central and Whickham |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KWEST RESEARCH |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342311 - Customer satisfaction survey

## Release History

- 12 Oct 2023 at 15:43 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3f4f413b-e140-4335-929b-ea06d92da4d5
- 13 Sep 2023 at 08:34 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/6ac17f63-aa1c-4881-b270-0fa848d3f680
- 7 Sep 2023 at 12:49 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/6ac17f63-aa1c-4881-b270-0fa848d3f680

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3f4f413b-e140-4335-929b-ea06d92da4d5
  12th October 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/6ac17f63-aa1c-4881-b270-0fa848d3f680
  13th September 2023 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Procurer/Advert/View?advertId=096767e6-794d-ee11-8124-005056b64545&fromAdvertEvent=True
- https://procontract.due-north.com/Advert?advertId=096767e6-794d-ee11-8124-005056b64545&fromProjectDashboard=True

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c80c2249-dc94-48b5-aba5-0593763846f4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c80c2249-dc94-48b5-aba5-0593763846f4.json.