--- title: "Early Market Engagement: The Pensions Ombudsman Supplier Event - IT Managed Service" ocid: "ocds-b5fd17-c814c40d-12a2-4fcb-838f-5636ddfd73d0" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c814c40d-12a2-4fcb-838f-5636ddfd73d0" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c814c40d-12a2-4fcb-838f-5636ddfd73d0.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-c814c40d-12a2-4fcb-838f-5636ddfd73d0.json" source: "Contracts Finder" current_stage: "Planning" buyer: "DEPARTMENT FOR WORK AND PENSIONS" published: "2017-06-09" --- # Early Market Engagement: The Pensions Ombudsman Supplier Event - IT Managed Service Buyer: DEPARTMENT FOR WORK AND PENSIONS Current stage: Planning OCID: ocds-b5fd17-c814c40d-12a2-4fcb-838f-5636ddfd73d0 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c814c40d-12a2-4fcb-838f-5636ddfd73d0) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c814c40d-12a2-4fcb-838f-5636ddfd73d0.json) ## Summary The Department for Work and Pensions is currently in the planning stage of a procurement process for an IT Managed Service, titled "Early Market Engagement: The Pensions Ombudsman Supplier Event." This event is scheduled to take place on 22 June 2017 in London, specifically at 11 Belgrave Road, SW1V 1RB. The engagement end date is set for 23 February 2018, with an official Contract Notice expected in July 2017, as part of a potential contract valued at up to £1.44 million over four years. This procurement represents a significant opportunity for businesses specialising in IT services, including consulting, software development, and support. Companies keen to provide IT Managed Services aligned with the Digitalisation Strategy of the Pensions Ombudsman are well-suited to compete. The Supplier Event will facilitate strategic discussions, allowing interested suppliers to better understand the requirements and potentially secure future contracts with the Department for Work and Pensions. Engaging in this early market engagement could lead to long-term partnerships as TPO anticipates shifting to a new Government Hub location in 2018, resulting in ongoing service delivery needs. ## Notice The Pensions Ombudsman Supplier Event: Thursday 22 June 2017 (10:45am- 3pm), 11Belgrave Road, London, SW1V 1RB. The Pensions Ombudsman (TPO) would like to ascertain market interest for its potential requirements for an IT Managed Service and is keen to engage suppliers at an early stage and obtain expressions of interest from suppliers who wish to participate in a future procurement. TPO is holding a Supplier Event in London on 22 June 2017, where more strategic context will be shared with interested suppliers, to better illustrate TPO's requirements as part of market engagement as well as provide an overview of the procurement process. TPO is considering advertising an exciting opportunity to appoint a single supplier to provide an IT Managed Service for TPO that fits with its Digitalisation Strategy, vision and future business state. TPO plans to advertise an official Contract Notice in the Official Journal of the European Union for the opportunity in July 2017. TPO is an independent organisation set up by law to investigate complaints about pension administration. TPO is a Non Departmental Public Body, sponsored by the Department for Work and Pensions. TPO has a team of around sixty people who deal with enquiries, investigate complaints and administer the business. TPO has organised its proposed service requirements into 10 high level service headings: Platform; IDaam; Desktop; Hardware and Software;Telephony; Supporting and Reporting; Migration; Integration; Governance and Innovation, which are intended to allow for a natural grouping of business needs to ensure that the future service encompasses the full scope. TPO will relocate to a new Government Hub, E14, in April 2018. This means that the new service provider will be required to deliver services in the existing dedicated office (SW1V 1RB) and at the appropriate point switch these services over to the new site (E14). It is currently proposed that the core contract length will be 2 years with an option to extend by a further 2 years in yearly intervals at the discretion of TPO. Current estimate is that the service will be required up to a gross value of PS1.44m in total (i.e. PS360,000 per annum x 4 years). TPO may alert certain suppliers of which it is aware about the Supplier Event on 22 June 2017. This is one of a number of ways in which TPO is seeking to raise awareness of the event and the contract opportunity. Any supplier that might be contacted directly does not have a privileged position in relation to the contract opportunity, as any contract award will be based on the objective outcome of a procurement process. Should you be interested in attending the Supplier Event (maximum of 2 people from each organisation), please contact Julie.schofield@dwp.gsi.gov.uk by Friday 16 June 2017, providing the names of each person attending. Please note, this Early Engagement Notice is not a call for competition and does not act as formal notification of an upcoming opportunity. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/dba17538-56f0-409c-9a2a-037e7b0a5f51 | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 9 Jun 2017 | | Submission deadline | Not specified | | Future notice date | 23 Feb 2018 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | DEPARTMENT FOR WORK AND PENSIONS | | Locality | BLACKPOOL | | Post town | Blackpool | | Postcode | FY4 5ES | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD4 Lancashire | | ITL 3 | TLD42 Blackpool | | Local authority | Blackpool | | Electoral ward | Stanley | | Westminster constituency | Blackpool South | | Delivery location | TLJ South East (England) | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 9 Jun 2017 at 16:01 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/dba17538-56f0-409c-9a2a-037e7b0a5f51 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/dba17538-56f0-409c-9a2a-037e7b0a5f51 9th June 2017 - Early engagement notice on Contracts Finder ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c814c40d-12a2-4fcb-838f-5636ddfd73d0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c814c40d-12a2-4fcb-838f-5636ddfd73d0.json.