---
title: "Research Partners Framework"
ocid: "ocds-b5fd17-c82718bb-9492-44ed-8d31-b3e1eba483b7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c82718bb-9492-44ed-8d31-b3e1eba483b7"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c82718bb-9492-44ed-8d31-b3e1eba483b7.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c82718bb-9492-44ed-8d31-b3e1eba483b7.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FSCS"
published: "2018-12-31"
---

# Research Partners Framework

Buyer: FSCS  
Current stage: Award  
OCID: ocds-b5fd17-c82718bb-9492-44ed-8d31-b3e1eba483b7

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## Summary

The procurement process titled "Research Partners Framework," initiated by the Financial Services Compensation Scheme (FSCS), focuses on the industry of market research services. This contract, which has a total value of £3,000,000, is positioned in London and spans an initial duration of 24 months, with the possibility of two 12-month extensions, potentially extending up to four years. The procurement method was a selective procedure under the framework of above-threshold regulations, with a tender period ending on 21 June 2018.

This tender presents significant opportunities for businesses, particularly small and medium enterprises (SMEs), as well as voluntary, community and social enterprises (VCSEs) involved in market research and customer insight services. Companies adept in both qualitative and quantitative research methodologies are well-suited to compete for this contract, especially those with capabilities in areas such as brand development, customer satisfaction surveys, and user testing. Engaging in this type of project can enhance a business's portfolio and foster growth in the research sector.

## Notice

Trusted research partners to work collaboratively with us to deliver research and insights which help optimise our customer experience and marketing efforts. While we don't have a set research programme defined at this stage, our first thoughts are that it will be a mix of quantitative and qualitative research methodologies. But what's important is the research delivers insight and helps solve the specific problem identified, regardless of the approach needed to achieve this. Going forward examples of the type of qualitative and quantitative research FSCS may conduct include: - creative testing and tracking, - brand tracking, development and positioning, - communications and creative concept testing/development, - customer satisfaction, - employee engagement, - journey management, - market sizing/segmentation, - proposition development, - usage and Attitude Studies, - web/online platform development/usability; user testing. Additional information: The initial framework term will be 24 months with the option for FSCS to extend on 2 occasions for up-to 12 months each time, therefore making the Effective Service Term a potential total term of 4 years. The OJEU contract award reference number is below: 2018/S 248-574107

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/51800e3f-6baa-43b6-a25e-a042599c135c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large, SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Dec 2018 |
| Submission deadline | 21 Jun 2018 |
| Future notice date | Not specified |
| Award date | 9 Nov 2018 |
| Contract period | 23 Nov 2018 - 22 Nov 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,000,000 |
| Lots value | Not specified |
| Awards value | £3,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FSCS |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC3A 7QU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Portsoken |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 6 |
| Supplier names | C M MONITOR LTD (BRITAIN THINKS; DJS RESEARCH; ESA MARKET RESEARCH; MARKET & OPINION RESEARCH INTERNATIONAL LIMITED T/A IPSOS MO; THE NURSERY RESEARCH AND PLANNING; UM A TRADING DIVISION OF MEDIABRANDS |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79310000 - Market research services

## Release History

- 31 Dec 2018 at 11:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/51800e3f-6baa-43b6-a25e-a042599c135c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/51800e3f-6baa-43b6-a25e-a042599c135c
  31st December 2018 - Awarded contract notice on Contracts Finder

## Provenance

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