---
title: "Extension of existing Contract for CRM & Data Application Transformation, Design, Development, Implementation & Support."
ocid: "ocds-b5fd17-c8496dc4-3b37-4a70-9149-391ed348b4f5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c8496dc4-3b37-4a70-9149-391ed348b4f5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c8496dc4-3b37-4a70-9149-391ed348b4f5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c8496dc4-3b37-4a70-9149-391ed348b4f5.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CARE QUALITY COMMISSION"
published: "2021-10-05"
---

# Extension of existing Contract for CRM & Data Application Transformation, Design, Development, Implementation & Support.

Buyer: CARE QUALITY COMMISSION  
Current stage: Award  
OCID: ocds-b5fd17-c8496dc4-3b37-4a70-9149-391ed348b4f5

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c8496dc4-3b37-4a70-9149-391ed348b4f5)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c8496dc4-3b37-4a70-9149-391ed348b4f5.json)

## Summary

The Care Quality Commission is seeking to extend its existing contract for CRM and Data Application Transformation, Design, Development, Implementation, and Support. This contract extension will cover the period from 1st November 2021 to 31st October 2022, with an estimated value of £327,600. The procurement process involves a selective method and is classified under IT services (CPV code: 72000000). The previous contract period commenced on 1st November 2019 and was scheduled to end on 31st October 2021, prior to this extension.

This tender presents significant opportunities for businesses, particularly those in the IT services sector, specifically focusing on consulting, software development, and support. Companies with expertise in customer relationship management systems and data application development will be well-positioned to compete for this contract. The requirement for continued support and development of existing systems suggests a stable partnership, allowing competitive bidders to showcase their ability to enhance service delivery for the Care Quality Commission.

## Notice

Using the first 12 month option to extend the existing Contract for - CRM & Data Application Transformation, Design, Development, Implementation & Support. Extension period - 01/11/2021 to 31/10/2022.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f0728e6a-ed96-4c60-9e02-f91d9b636371 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Oct 2021 |
| Submission deadline | 1 Oct 2019 |
| Future notice date | Not specified |
| Award date | 1 Nov 2019 |
| Contract period | 1 Nov 2019 - 31 Oct 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £327,600 |
| Lots value | Not specified |
| Awards value | £5,276,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CARE QUALITY COMMISSION |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE1 4PA |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Monument |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INFOSYS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 5 Oct 2021 at 07:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f0728e6a-ed96-4c60-9e02-f91d9b636371
- 27 May 2021 at 16:12 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5167b293-8cb7-472f-aba6-1180f33689ef

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f0728e6a-ed96-4c60-9e02-f91d9b636371
  5th October 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/5167b293-8cb7-472f-aba6-1180f33689ef
  27th May 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/db6745aa-467b-44c4-9303-708ab2252563
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/eb56ba81-2582-4813-a3f5-f966b0bdb911

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c8496dc4-3b37-4a70-9149-391ed348b4f5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c8496dc4-3b37-4a70-9149-391ed348b4f5.json.