---
title: "ICT MANAGED WORKPLACE SERVICES"
ocid: "ocds-b5fd17-c8509237-3947-4bdf-b376-22fa46de1be6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c8509237-3947-4bdf-b376-22fa46de1be6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c8509237-3947-4bdf-b376-22fa46de1be6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c8509237-3947-4bdf-b376-22fa46de1be6.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "POLICE AND CRIME COMMISSIONER FOR NORTH WALES POLICE & NORTH WALES POLICE"
published: "2021-07-23"
---

# ICT MANAGED WORKPLACE SERVICES

Buyer: POLICE AND CRIME COMMISSIONER FOR NORTH WALES POLICE & NORTH WALES POLICE  
Current stage: Tender  
OCID: ocds-b5fd17-c8509237-3947-4bdf-b376-22fa46de1be6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c8509237-3947-4bdf-b376-22fa46de1be6)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c8509237-3947-4bdf-b376-22fa46de1be6.json)

## Summary

The procurement process is being led by the Police and Crime Commissioner for North Wales Police, seeking tender submissions for "ICT Managed Workplace Services." This initiative falls within the IT services industry and is based in Colwyn Bay, North Wales. The tender is currently in the active stage, and the submission deadline is set for 23rd August 2021. This contract will span an initial four-year term, starting from 1st October 2022, with a potential extension of up to three additional years. The estimated contract value is £21,000,000, with a minimum threshold of £6,500,000.

This tender presents a substantial opportunity for businesses operating in IT consultancy and managed services, particularly those equipped to deliver service desk support, end-user computing, and systems integration based on ITIL principles. Companies that are SMEs and possess the experience in managing vendor ecosystems would be especially well-suited to submit their proposals. Engaging in this service provision could foster significant growth for firms aiming to expand their footprint in the public sector.

## Notice

Managed Workplace Services includes Service Desk, End User Computing and Service Integration. The successful bidder will assume the Lead Service Integrator role based on ITIL principles and will facilitate the day-day running of the vendor ecosystem and oversight in collaboration with NWP's retained team. Contract will be for a initial period of 4 years with the option to extend for an additional 3 years. contract start date is subject to agreement with current and new Provider.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6a852710-e6b2-40af-9b22-bba224da9da9 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Jul 2021 |
| Submission deadline | 23 Aug 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 Sep 2022 - 30 Sep 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £21,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POLICE AND CRIME COMMISSIONER FOR NORTH WALES POLICE & NORTH WALES POLICE |
| Locality | COLWYN BAY, NORTH WALES |
| Post town | Llandudno |
| Postcode | LL29 8AW |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL3 North Wales |
| ITL 3 | TLL33 Conwy and Denbighshire |
| Local authority | Conwy |
| Electoral ward | Glyn |
| Westminster constituency | Clwyd North |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 72100000 - Hardware consultancy services
- 72200000 - Software programming and consultancy services
- 72220000 - Systems and technical consultancy services
- 72250000 - System and support services

## Release History

- 23 Jul 2021 at 11:30 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/6a852710-e6b2-40af-9b22-bba224da9da9

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6a852710-e6b2-40af-9b22-bba224da9da9
  23rd July 2021 - Opportunity notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=38921&B=BLUELIGHT
  Additional data
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/33183
  User / Company

## Notice URLs

- http://www.north-wales.police.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c8509237-3947-4bdf-b376-22fa46de1be6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c8509237-3947-4bdf-b376-22fa46de1be6.json.