---
title: "Provision of support, maintenance and ad hoc development for Criminal Injuries Compensation Authority (CICA): Case Management System (Tempus) and On Line Application System. A Managed Service."
ocid: "ocds-b5fd17-c8524560-739b-4c50-a701-716542cd8b6e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c8524560-739b-4c50-a701-716542cd8b6e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c8524560-739b-4c50-a701-716542cd8b6e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c8524560-739b-4c50-a701-716542cd8b6e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF JUSTICE."
published: "2017-01-13"
---

# Provision of support, maintenance and ad hoc development for Criminal Injuries Compensation Authority (CICA): Case Management System (Tempus) and On Line Application System. A Managed Service.

Buyer: MINISTRY OF JUSTICE.  
Current stage: Award  
OCID: ocds-b5fd17-c8524560-739b-4c50-a701-716542cd8b6e

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## Summary

The Ministry of Justice has completed a procurement process for a managed service to provide support, maintenance, and ad hoc development for the Criminal Injuries Compensation Authority's (CICA) Case Management System (Tempus) and Online Application System (OAS). This procurement is categorized under software maintenance and repair services, with a total contract value of £1,495,300. The contract period commenced on 12th November 2015 and concluded on 11th November 2017. The tender was officially awarded on 11th November 2015, with the award notice published on 13th January 2017, reflecting the contract's finalisation stage.

This tender presents significant opportunities for businesses in the information technology and software service sectors, particularly those specialising in system support and development. Small and medium-sized enterprises (SMEs) with a proven track record in software maintenance would be well-suited to engage in similar future contracts, as they can offer innovative solutions and competitive advantages over larger firms. The focus on IT services within the public sector also indicates a growing market for companies experienced in governmental software applications and system management.

## Notice

The services which are to be provided by the Supplier shall include; to deliver support and maintenance services to the Criminal Injuries Compensation Authority (CICA) in relation to its Tempus Case Management System (Tempus) and Online Application System (OAS), including any ad hoc development.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7895cc60-6494-448e-b624-3c0c5d8d20a6 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Jan 2017 |
| Submission deadline | 11 Nov 2015 |
| Future notice date | Not specified |
| Award date | 11 Nov 2015 |
| Contract period | 12 Nov 2015 - 11 Nov 2017 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,495,300 |
| Lots value | Not specified |
| Awards value | £1,495,300 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF JUSTICE. |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9AJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INFORMED SOLUTION |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72267000 - Software maintenance and repair services

## Release History

- 13 Jan 2017 at 15:57 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7895cc60-6494-448e-b624-3c0c5d8d20a6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7895cc60-6494-448e-b624-3c0c5d8d20a6
  13th January 2017 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c8524560-739b-4c50-a701-716542cd8b6e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c8524560-739b-4c50-a701-716542cd8b6e.json.