---
title: "Case Management System"
ocid: "ocds-b5fd17-c88da2bc-1286-4ae0-9eb4-8e74e1dc24b7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c88da2bc-1286-4ae0-9eb4-8e74e1dc24b7"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c88da2bc-1286-4ae0-9eb4-8e74e1dc24b7.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c88da2bc-1286-4ae0-9eb4-8e74e1dc24b7.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF MERTON"
published: "2019-03-26"
---

# Case Management System

Buyer: LONDON BOROUGH OF MERTON  
Current stage: Award  
OCID: ocds-b5fd17-c88da2bc-1286-4ae0-9eb4-8e74e1dc24b7

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## Summary

The London Borough of Merton is in the process of contracting a Case Management System, valued at £90,000, which will support the Community Safety and Youth Justice Teams. This tender was originally published on 19th December 2018, with the tender period ending on 18th January 2019. The successful contract was awarded on 7th March 2019, and the contract is scheduled to commence on 1st April 2019, lasting until 31st March 2024. This procurement was carried out using an open procedure.

This tender presents an excellent opportunity for small and medium-sized enterprises (SMEs) and voluntary and community sector enterprises (VCSEs) that specialise in database management systems and related services. Businesses with expertise in developing secured, externally-hosted software solutions, particularly those that can offer annual support, maintenance, and upgrades, will be well-suited to compete for this contract, enabling them to expand and enhance their service offerings in the public sector.

## Notice

The authority is seeking a secured case management system for the councils Community Safety and Youth Justice Teams. This system needs to be externally hosted and for this to have an Annual Support maintenance and upgrades of the externally hosted solution.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/414ad500-87c9-493b-8f65-816795c18ca9 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Mar 2019 |
| Submission deadline | 18 Jan 2019 |
| Future notice date | Not specified |
| Award date | 7 Mar 2019 |
| Contract period | 31 Mar 2019 - 31 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £90,000 |
| Lots value | Not specified |
| Awards value | £87,782 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF MERTON |
| Locality | MORDEN |
| Post town | Sutton |
| Postcode | SM4 5DX |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI63 Merton, Kingston upon Thames and Sutton |
| Local authority | Merton |
| Electoral ward | Merton Park |
| Westminster constituency | Wimbledon |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | EMPOWERING-COMMUNITIES |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48612000 - Database-management system

## Release History

- 26 Mar 2019 at 15:25 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/414ad500-87c9-493b-8f65-816795c18ca9
- 19 Dec 2018 at 08:58 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/5a5e60fc-5478-4f95-8e70-384affe01455

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/414ad500-87c9-493b-8f65-816795c18ca9
  26th March 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/5a5e60fc-5478-4f95-8e70-384affe01455
  19th December 2018 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=aef56ca6-6a03-e911-80f0-005056b64545
  Advert

## Notice URLs

- http://www.merton.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c88da2bc-1286-4ae0-9eb4-8e74e1dc24b7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c88da2bc-1286-4ae0-9eb4-8e74e1dc24b7.json.