---
title: "Provision of Corporate and IT Voice over Internet Protocol (VoIP) telephony across NHS Essex Integrated Care Board (Essex ICB) including Brentwood Community Hospital (BCH)"
ocid: "ocds-b5fd17-c8b7c3ee-c5de-4912-a960-92865161a50a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c8b7c3ee-c5de-4912-a960-92865161a50a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c8b7c3ee-c5de-4912-a960-92865161a50a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c8b7c3ee-c5de-4912-a960-92865161a50a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ATTAIN HEALTH MANAGEMENT SERVICES LTD"
published: "2026-04-20"
---

# Provision of Corporate and IT Voice over Internet Protocol (VoIP) telephony across NHS Essex Integrated Care Board (Essex ICB) including Brentwood Community Hospital (BCH)

Buyer: ATTAIN HEALTH MANAGEMENT SERVICES LTD  
Current stage: Award  
OCID: ocds-b5fd17-c8b7c3ee-c5de-4912-a960-92865161a50a

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## Summary

The NHS Essex Integrated Care Board (Essex ICB) is in the award stage of a tender for the provision of Corporate and IT Voice over Internet Protocol (VoIP) telephony services. This contract has been awarded to Wavenet Limited and will cover services across the Mid and South Essex Integrated Care Board and Brentwood Community Hospital. The contract commences on 1st April 2026 and will initially run until 31st March 2029, with an option to extend for up to two additional years, making the possible end date 31st March 2031. The procurement falls under the telecommunications equipment and supplies category, serving the East of England region. The total contract value, inclusive of potential extensions, is £158,580, outlining a significant investment in digital communication services under the Crown Commercial Services Framework Network Services 3.

This tender presents an excellent opportunity for businesses specialising in telecommunications and digital communication services, particularly those offering VoIP solutions. While the contract has already been awarded, the framework agreement method indicates ongoing opportunities for suitable suppliers, featuring potential extensions, allowing continuous engagement with the NHS sector. Suitable for SMEs, this contract aligns with industry growth in digital communication solutions, paving the way for technological advancements and service improvements within healthcare facilities. Companies can leverage this procurement to enhance their service portfolios, establish strong partnerships within the public health sector, and contribute to efficient communications infrastructure, thus fostering business growth and development.

## Notice

The Contracting Authority (NHS Essex Integrated Care Board) has awarded a compliant Call-Off Contract to Wavenet Limited for provision of a Corporate and IT Voice Over Internet Protocol (VOIP) Telephony service across Mid and South Essex Integrated Care Board (MSE ICB) and Brentwood Community Hospital (BCH) under the Crown Commercial Services Framework Network Services 3; Lot 4b: Digital Communication Services (Unified Communications) (CCS RM6116 - Lot 4b), in accordance with the Framework Guidance and Rules.. The contract commences 1st April 2026 and expires 31st March 2029 with an option to extend up to two further years until 31 March 2031. The aggregate contract value (including extensions if enacted) for the proposed contract awarded is PS158,580 inc VAT. The total aggregate value of the contracts awarded to date to this Provider is PS371,439, broken down into subsequent call-off 23/2/23 - 30/6/25 (1Y+1Y term) PS163,296k, 01/7/25 - 31/3/26 (6M+3M term) PS49,563k and this new award from 01/04/2026 - 31/03/2031 (3Y+2Y term) PS158,580. This Contract Award Notice is being published in accordance with the requirements for sub-central contracting authorities, NHS Trusts and NHS Foundation Trusts where the contract value is at least PS30,000 inclusive of VAT in accordance with the Public Contract Regulations 2015, which govern the Framework Agreement his Call-Off Contract is associated with.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c2043620-3c55-47fa-a9a3-0d84419ccd7a |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Apr 2026 |
| Submission deadline | 27 May 2025 |
| Future notice date | Not specified |
| Award date | 19 Dec 2025 |
| Contract period | 31 Mar 2026 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £158,580 |
| Lots value | Not specified |
| Awards value | £158,580 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ATTAIN HEALTH MANAGEMENT SERVICES LTD |
| Locality | CHELMSFORD |
| Post town | Chelmsford |
| Postcode | CM1 1QH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH36 Heart of Essex |
| Local authority | Chelmsford |
| Electoral ward | Moulsham and Central |
| Westminster constituency | Chelmsford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WAVENET |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32500000 - Telecommunications equipment and supplies
- 32510000 - Wireless telecommunications system
- 32520000 - Telecommunications cable and equipment
- 32530000 - Satellite-related communications equipment
- 32540000 - Switchboards
- 32550000 - Telephone equipment
- 32560000 - Fibre-optic materials
- 32570000 - Communications equipment
- 32580000 - Data equipment

## Release History

- 20 Apr 2026 at 15:01 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c2043620-3c55-47fa-a9a3-0d84419ccd7a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c2043620-3c55-47fa-a9a3-0d84419ccd7a
  20th April 2026 - Awarded contract notice on Contracts Finder

## Provenance

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