---
title: "Granicus Experience Group - Service Improvement Plan"
ocid: "ocds-b5fd17-c8f6fd54-f849-4a11-9219-67f731710154"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c8f6fd54-f849-4a11-9219-67f731710154"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c8f6fd54-f849-4a11-9219-67f731710154.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c8f6fd54-f849-4a11-9219-67f731710154.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MIDDLESBROUGH COUNCIL"
published: "2025-02-10"
---

# Granicus Experience Group - Service Improvement Plan

Buyer: MIDDLESBROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-c8f6fd54-f849-4a11-9219-67f731710154

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c8f6fd54-f849-4a11-9219-67f731710154)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c8f6fd54-f849-4a11-9219-67f731710154.json)

## Summary

Middlesbrough Council has awarded a contract titled "Granicus Experience Group - Service Improvement Plan" for providing GXG Consultancy Services and govService Digital Platform Services. The contract, under the industry category of Software Package and Information Systems, involves a direct award via the G-Cloud 13 Framework Agreement (RM1557.13) and covers the North East region of the United Kingdom. Starting on 11 March 2024 and ending on 10 March 2027, this completed tender involved key dates such as the notice of award published on 10 February 2025. The total contract value is GBP 128,654.40.

This tender provides a significant opportunity for businesses involved in software and information systems, particularly those that specialise in digital services and consultancy within the public sector. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are particularly well-suited to compete in this market. Successful engagement in this tender can lead to substantial business growth, given the extended contract period and the strategic importance of the services to be delivered to Middlesbrough Council.

## Notice

GXG Consultancy Services and govService Digital Platform Service

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b331f427-30ac-4732-97e2-1f92d3556a17 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Direct Award via G-Cloud 13 Framework Agreement (RM1557.13) |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Feb 2025 |
| Submission deadline | 10 Mar 2024 |
| Future notice date | Not specified |
| Award date | 8 Dec 2024 |
| Contract period | 11 Mar 2024 - 10 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £128,654 |
| Lots value | Not specified |
| Awards value | £128,654 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MIDDLESBROUGH COUNCIL |
| Locality | MIDDLESBROUGH |
| Post town | Cleveland |
| Postcode | TS1 9FT |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC32 South Teesside |
| Local authority | Middlesbrough |
| Electoral ward | Newport |
| Westminster constituency | Middlesbrough and Thornaby East |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GRANICUS-FIRMSTEP |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 10 Feb 2025 at 15:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b331f427-30ac-4732-97e2-1f92d3556a17

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b331f427-30ac-4732-97e2-1f92d3556a17
  10th February 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c8f6fd54-f849-4a11-9219-67f731710154. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c8f6fd54-f849-4a11-9219-67f731710154.json.