---
title: "Microsoft United Support Agreement"
ocid: "ocds-b5fd17-c91c6de8-90ea-4518-a8f6-77814972808a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c91c6de8-90ea-4518-a8f6-77814972808a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c91c6de8-90ea-4518-a8f6-77814972808a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c91c6de8-90ea-4518-a8f6-77814972808a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEFRA NETWORK ETENDERING PORTAL"
published: "2022-06-24"
---

# Microsoft United Support Agreement

Buyer: DEFRA NETWORK ETENDERING PORTAL  
Current stage: Award  
OCID: ocds-b5fd17-c91c6de8-90ea-4518-a8f6-77814972808a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c91c6de8-90ea-4518-a8f6-77814972808a)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c91c6de8-90ea-4518-a8f6-77814972808a.json)

## Summary

The procurement process titled "Microsoft United Support Agreement" was conducted by the Defra Network eTendering Portal in June 2022. This contract focuses on information technology services, specifically the provision of unified support for Microsoft products, including Azure cloud services. The tender period concluded on 17 June 2022, while the contract period is set to run from 29 June 2022 to 28 June 2023. The total value of the contract is £1,133,116, and it was awarded following a selective procurement method through a call-off from a framework agreement.

This tender presents significant opportunities for businesses involved in IT support and services, particularly those specialising in cloud solutions and Microsoft technologies. Businesses that can offer bespoke training, technical support, or software integration services will be positioned well to compete. The successful contractor, Microsoft Limited, highlights the level of expertise required, indicating that both large firms and innovative service providers capable of delivering top-tier support would thrive in this competitive environment.

## Notice

Provision of unified support for all Microsoft products, including Azure cloud hosting services. Access to bespoke Microsoft training and Designate Support Engineers (DSE) as well as Azure Rapid Response (ARR) are also within scope of the services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8cf1a475-65ff-4ea5-af8e-4a03c4b2f852 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Jun 2022 |
| Submission deadline | 17 Jun 2022 |
| Future notice date | Not specified |
| Award date | 19 Jun 2022 |
| Contract period | 28 Jun 2022 - 28 Jun 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,133,116 |
| Lots value | Not specified |
| Awards value | £1,133,116 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEFRA NETWORK ETENDERING PORTAL |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 3JR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MICROSOFT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 24 Jun 2022 at 09:11 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8cf1a475-65ff-4ea5-af8e-4a03c4b2f852

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8cf1a475-65ff-4ea5-af8e-4a03c4b2f852
  24th June 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/be007247-3d05-48b9-9686-a8f4d309c752
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c91c6de8-90ea-4518-a8f6-77814972808a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c91c6de8-90ea-4518-a8f6-77814972808a.json.