---
title: "RES - Resident Satisfaction Survey Programme"
ocid: "ocds-b5fd17-c934026a-8440-49c7-a754-2fe0d1374f61"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c934026a-8440-49c7-a754-2fe0d1374f61"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c934026a-8440-49c7-a754-2fe0d1374f61.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c934026a-8440-49c7-a754-2fe0d1374f61.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "BRISTOL CITY COUNCIL"
published: "2020-12-15"
---

# RES - Resident Satisfaction Survey Programme

Buyer: BRISTOL CITY COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-c934026a-8440-49c7-a754-2fe0d1374f61

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## Summary

Bristol City Council is currently seeking suppliers through an open tender for the "Resident Satisfaction Survey Programme." This procurement process is classified under the survey services industry and is situated in England. The tender was published on 15 December 2020, and submissions are due by 18 January 2021, marking a key deadline for interested parties. The contract is set to commence on 1 February 2021 and will run until 31 January 2025, with a total budget of £250,000 allocated for the programme.

This tender represents a significant opportunity for businesses specialising in survey and market research services to engage with a local authority committed to understanding and enhancing resident engagement. Companies that provide customer satisfaction and survey services, particularly SMEs, will find this project well-suited for their capabilities. The programme aims to incorporate residents' insights into housing-related policies and services, creating a platform for businesses to demonstrate their expertise while contributing to improved community outcomes.

## Notice

The council is wising to procure a continuous programme of resident experience surveys in order to understand and track what matters most to our residents and employees and ensure our services and business priorities that are aligned with residents' priorities As a social landlord Bristol City Council (BCC) is subject to the requirements of the Regulatory Standards for Social Housing Landlords. This requires us to ensure that our residents (tenants and leaseholders) are given a wide range of opportunities to influence and be involved in: * the formulation of housing-related policies and strategic priorities, * the making of decisions about how housing-related services are delivered, including the setting of service standards and * the scrutiny of our performance (including making recommendations about how performance might be improved).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a8008ff3-ddeb-430b-93f8-099e890b780b |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Dec 2020 |
| Submission deadline | 18 Jan 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Feb 2021 - 31 Jan 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £250,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BRISTOL CITY COUNCIL |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS3 9FS |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK51 Bristol, City of |
| Local authority | Bristol, City of |
| Electoral ward | Bedminster |
| Westminster constituency | Bristol South |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79311000 - Survey services
- 79342310 - Customer survey services
- 79342311 - Customer satisfaction survey

## Release History

- 15 Dec 2020 at 18:02 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a8008ff3-ddeb-430b-93f8-099e890b780b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a8008ff3-ddeb-430b-93f8-099e890b780b
  15th December 2020 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=7cc21e14-fe3e-eb11-8106-005056b64545
  Advert

## Notice URLs

- https://www.bristol.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c934026a-8440-49c7-a754-2fe0d1374f61. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c934026a-8440-49c7-a754-2fe0d1374f61.json.