---
title: "Transparency Notice - Remedy Configuration Project"
ocid: "ocds-b5fd17-c936ffd4-c934-49b9-8f18-a31965aa4356"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-c936ffd4-c934-49b9-8f18-a31965aa4356"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-c936ffd4-c934-49b9-8f18-a31965aa4356.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-c936ffd4-c934-49b9-8f18-a31965aa4356.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF DEFENCE"
published: "2022-04-12"
---

# Transparency Notice - Remedy Configuration Project

Buyer: MINISTRY OF DEFENCE  
Current stage: Award  
OCID: ocds-b5fd17-c936ffd4-c934-49b9-8f18-a31965aa4356

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-c936ffd4-c934-49b9-8f18-a31965aa4356)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-c936ffd4-c934-49b9-8f18-a31965aa4356.json)

## Summary

The procurement process, initiated by the Ministry of Defence, concerns the "Transparency Notice - Remedy Configuration Project", which involves IT services for the configuration and migration of an ITSM solution. This tender falls under the IT services category and is located in the South East of the United Kingdom. The procurement method used is selective, with the contract awarded via a call-off from a framework agreement. The contract period spans from 21st February 2022 to 20th December 2022, with a total value of £296,345. The procurement stage is marked as complete, with key dates including the end of the tender period on 20th February 2022 and the award date on 16th February 2022.

This contract presents substantial growth opportunities for businesses, particularly small and medium-sized enterprises (SMEs) and voluntary community sector enterprises (VCSEs) that have experience in IT services, consulting, and software development. Companies with expertise in IT service management and configuration projects would be particularly well-positioned to benefit from this opportunity. The awarded contract was secured by Fusion Business Solutions (UK) Limited, indicating a competitive environment where skilled service providers in the IT sector can compete for similar future contracts within the public procurement space.

## Notice

Services for the configuration and migration of DIO-CIO Remedy to create new ITSM solution

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/38106cf5-1b7f-487c-8f23-038b74539a15 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Apr 2022 |
| Submission deadline | 20 Feb 2022 |
| Future notice date | Not specified |
| Award date | 16 Feb 2022 |
| Contract period | 21 Feb 2022 - 20 Dec 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £296,345 |
| Lots value | Not specified |
| Awards value | £296,345 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF DEFENCE |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G2 8EX |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Anderston/City/Yorkhill |
| Westminster constituency | Glasgow North |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FUSION BUSINESS SOLUTIONS (UK |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 12 Apr 2022 at 11:36 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/38106cf5-1b7f-487c-8f23-038b74539a15

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/38106cf5-1b7f-487c-8f23-038b74539a15
  12th April 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/fcb07ca9-06f2-486d-b92f-f59db78d3646

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-c936ffd4-c934-49b9-8f18-a31965aa4356. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-c936ffd4-c934-49b9-8f18-a31965aa4356.json.